Question about SanDisk Sansa Fuze MP3 Player

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Frozen my sansa is frozen, not oprerating at all, I just bought it yesterday. Any thoughts

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If the light around the spinning wheel is blue and the screen is black, then Hold the on/off button up for about 10-20 seconds and it should turn off. then you can just turn it on again. I fit doesn't work, then just wait for the battery to die and charge it back up.

Posted on May 18, 2010

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Call sandisk tech support at 1-866-726-3474 or email support@SanDisk.com. I know I bought one of these as a refurbished unit and it came with no manual. They were very helpful when I had trouble with mine.

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1 Answer

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press the menu button on the bottommostlft side,,,and also anyone of the other buttons (say forward button) for quite sometime around 2 minutes (probably less than that)............


then the blue light would be turned off and sansa starts rocking again..

HOLD MENU AND FORWARD BUTTONS TOGETHER....

or as you thought u can let the sansa discharge all its power.

dont open at any cost ,because if its found opened then warranty may be cancelled.

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It seems as thought the player itself has actually frozen. I have the same player and it has never done this to me. If you havent allready try leaving it alone in a quiet place for a day or two until it runs out of battery. Then plug it in to your PC to charge and it should be okay. As this has happend to me with other players. If it isnt however, try to resolve the issue by somehow updating the firmware. Try googling "SanDisk Sansa e260 Firmware Upgrade" and see what you can find. If there is something which looks hopeful try it, but if it doesnt work, the perhaps the only option is to return or exchange the player at its place of purchase. P.S Check the USB modes.

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hold the menu button for 10 seconds

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