Question about Microsoft Windows XP Professional

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I have a malicious virus...i tried Windows update virus removal..still have the block from accessing internet, asking to buy removal tool...tried restoring to factory settings upon restart..F10 doesnt work. tried running Windows removal tool for 3 hours..still doesnt work?

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Getyour computer scan from malwarebyte's antimalware and remove all the infectedfiles Hereis the link http://www.malwarebytes.org/ Ifyou are not sure and don't want to take the risk you can choose a onlinecomputer repair service for online virus removal

Posted on Oct 27, 2010

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Jimmy_jon430

In regards to removing the virus when you did the factory restor did you actually to the restore of the restore partition on the hard drive or from restore disks. If it was from the restort partition it is possible that the virus spread to that drive.

If you have access to another computer then I would connect the drive to other computer and try to scan the drive.

The reason for this if Windows thinks the virus is a system file the removal program can not remove it if Windows is running. So connecting it to another computer allows you to fully clean the hard drive. However with alot of viruses at this level will cause you to have to do a clean reinstall of Windows any ways. So you may have to look using your restore disks any ways to get a clean reinstall of Windows.

Let me know if you have any more problems or questions

Issken
http://www.fixya.com/users/issken

Posted on May 06, 2010

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Posted on Jan 02, 2017

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How Kaspersky Antivirus Works


<p>Kaspersky Anti-Virus features include real-time protection, detection and removal of viruses, Trojans, worms, spyware, adware, keyloggers malicious tools and auto-diallers, as well as detection and removal of rootkits. It also includes instantaneous automatic updates via the "Kaspersky Security Network" service. Windows users may download an Anti-Virus Rescue Disk that scans the host computer during booting inside an isolated Linux environment. In addition, Kaspersky Anti-Virus prevents itself from being disabled by malware without user permission via password access prompts upon disabling protection elements and changing internal settings. It also scans incoming instant messenger traffic, automatically disables links to known malware hosting sites while using Internet Explorer or Firefox and includes free Technical Support and free product upgrades within paid-subscription periods. Kaspersky Lab currently offers 1 year, 2 year and 3 year subscriptions.<br /> <p> <br> <p>Kaspersky Anti-Virus 2011 offers a number of new and improved features together with unique protection technologies to address the latest online threats, keeping your PC running smoothly and customize protection according to your activities, like advanced anti-malware technologies that allows installation on infected pcs, heuristics-based analysis monitors, that restricts and blocks suspicious program behaviour, and easy-access Desktop gadget for quick access to program features and settings whenever you need them.<br> <p> <br> <p>Kaspersky anti-virus also include some features like, real time protection against viruses and malware, scanning of web-sites and e-mails for malicious code, protection for your digital identity and vulnerability scan and treatment advice, and some basic features like zero-day attacks and unknown threats, botnets and various illegal methods of hijacking your pc and provide protection from rootkits, bootkits and other complex threats.

on Mar 17, 2011 | Computers & Internet

1 Answer

I cant get locked in to www.hotmail.com since updating my AVG anti virus protection


Windows Live Hotmail normally loads without issue, but several problems on your computer can restrict access to your account.
Firewalls with high security sensitivity, malicious spyware and disabled cookies are three of the main reasons for blocked Hotmail accounts.
Hotmail also does not load if Microsoft blocks your account for spamlike activity.
This can happen if your account was compromised, or hacked.
Cookies

If cookies are disabled on your Internet browser, Hotmail cannot load.
Cookies store specific data about you that you have provided to a website, such as your name or address.
To turn on cookies in Internet Explorer, click "Tools" and "Internet Options."
Click "Privacy." Move the slider from "Block All Cookies" to "Medium."
This security level blocks advertising cookies but enables the cookies that allow you to access your Hotmail.
To enable Firefox cookies, click "Tools," "Options" and "Privacy."
Click "Use Custom Settings for History."
Enable cookies to view your Hotmail messages.

Check for Spyware
Spyware is a type of malicious software that steals your personal information or disables functions of your computer.
Spyware on your computer may block access to your Hotmail.
Run an anti-spyware or anti-virus program, such as Norton, AVG or Avira.
If you have a spyware or virus infection on your computer, these programs find and destroy it.
Some malware affects the "hosts" file on your computer.
Find and open the file "C:\Windows\System32\Drivers\etc\hosts" in Notepad.
Look for "passport.com" or "hotmail.com."

If you see either, malware has possibly infected the file.
Change the IP address affiliated with the file name to eliminate the problem.


Blocked Accounts Hotmail blocks accounts when it detects spamlike behavior from them.
For example, if hundreds of advertisements are sent from your account in just a few minutes, Hotmail views this as spam and blocks your account.
If you are not sending spamlike emails or instant messages, someone may have guessed your password and accessed your account.
If Hotmail blocks your account, you have the option to enter your cellphone number as verification that you are the true account owner.
When you enter your number, Microsoft sends a text message to that phone number.
Retrieve the verification code from the text message and enter it on the Sign-In page.
When you access your account, change the password immediately.

Other Options

Your firewall may block access to Hotmail or cause emails to not load.
To determine if the firewall is the problem, disable it temporarily and try to access your mail. Firewall settings are sometimes set too high.
Lower the security sensitivity before you attempt to log in to Hotmail.
If you notice other websites not loading, reset your router.
This solves many connection issues.
Check the clock on your computer.
An inaccurate clock may block you from loading Hotmail.
To ensure your clock's accuracy, click the clock in the bottom-right corner of the task bar.
Click "Date and Time" and "Internet Time."
Click "Change Settings."
Click the check box next to "Synchronize With an Internet Time Server."
Click "OK."

Oct 03, 2013 | hotmail.com

2 Answers

My computer won't let me download anything


Most computer users can readily download files from the
Internet with no issue.


Yet, you may experience an error that will not allow you to
download anything from the Internet. Generally, you can readily resolve this
issue with some simple troubleshooting.

Check your antivirus settings.

More often than not, you simply have too strict of security
settings that prevent you from downloading files.

Otherwise, you can try a few other simple fixes to get your
computer to download files.


If you cannot resolve the issue by troubleshooting, you may
have a serious error that demands the assistance of a computer specialist.



Turn down your security settings.


Go to your browser\'s security settings.

You can change all settings to default or even low settings.



You may even see an option there for enabling downloading.

For example, Internet Explorer has a check box for
"enable file download."


Try to see if these looser security settings will allow you
to download files.



Get a new Web browser.


You may have installed your browser improperly.

You can reinstall your Web browser.


Alternatively, install a new Web browser and see if you can
download files using it.

Sometimes, this will remedy the problem.


Internet Explorer, Firefix, Safari, Chrome and other free
web browsers work well.



Update your computer.


Sometimes, a computer update can remedy your downloading
problem.

If you use Microsoft Windows, install the latest service
pack.


Reboot your computer after the installation to see if you
can now download files.

If you still cannot download anything, you need to see a
computer specialist.




http://www.tweaksforgeeks.com/q_and_a/2008/01/cannot-download-anything-from-the-internet-security-settings-too-high




Virus If Explorer Won\'t
Download Anything






The Internet is laced with malicious software just waiting
to take a crack at your personal information.

While rare, certain bits of malware have been known to
hijack a user\'s browser to prevent the download of repair or removal tools.

When this occurs, destroying the infection can be more
frustrating than usual, but is certainly not impossible.

Restart your computer.

You can do this by clicking the "Start" menu,
select "Shut Down" and click "Restart."




Press the "F8" button repeatedly as your computer reboots to activate
the Windows Advanced Options menu.









Select "Safe Mode with Networking."





Press "Enter" to load Windows.

Safe Mode is designed to allow you to troubleshoot issues
with your Windows operating system by limiting the types of processes that can
run -- this should block the virus or trojan from controlling your browser.



Remove the Virus




Download the Microsoft Malicious Software Removal Tool
(MSRT).


MSRT is a free tool developed by Microsoft to assist you in
removing harmful files from your computer.







Open MSRT by double-clicking the icon on your desktop.


Click "Next" to progress to the "Scan
Type" pane.







Choose "Full Scan."


While this scan may take longer, it will ensure that every
corner of your computer is checked for malicious software.







Remove any harmful files that MSRT discovers by allowing the
software to delete them or by manually destroying the files and folders.







Empty your Recycle Bin and restart your computer to boot
Windows in standard mode.


Your browser will now function correctly.

http://support.microsoft.com/?kbid=890830


Microsoft Windows Malicious Software Removal

http://support.microsoft.com/kb/962007


Virus alert about the Win32/Conficker worm




http://www.microsoft.com/security/malwareremove/default.aspx


Download Malicious software removal Tool

Sep 04, 2013 | Dell Dimension Computers & Internet

2 Answers

I have antivirus7 on my computor please help its blocking everything and not allowing me to do anything. The pop ups are driving me crazy please help


http://www.bleepingcomputer.com/virus-removal/remove-antivirus7

Go here to remove the virus, it works, my friend had a similiar virus in his comp last weekend and we used the same procedure and it worked, he was very happy, good luck!

May 27, 2010 | Sony VAIO PCG-K35 Notebook

1 Answer

Slow connection to internet , what anti virus is best/easy to dow


Notebook may be slow as it may already be infected with a virus which also could be preventing the installation of an antivirus. Suggest you download Microsoft Windows Malicious Software Removal Tool if possible on to your notebook. If possible, download directly to your hard drive and then run it from there. If too difficult or not possible, download using another computer onto a thumbdrive which you can then plug into your laptop to run it. The Tool is Windows version specific and is tailored to remove specific prevalent malicious software from Windows AFTER it has been infected. Microsoft releases a new version on 2nd Tuesday of every month and the latest was posted March 8th. Clicking on the following link will take you to Microsofts Knowledge Base Article #890830 for details and to do the subsequent download for the version of Windows that is on your notebook.
http://support.microsoft.com/?kbid=890830


After running the Malicious Software Removal Tool you may choose to install an AntiVirus. You can retry downloading and installing from the internet or alternatively just buy a packaged product from a local store which would be on a CD.

A final but effective alternative is to back up any personal data you have on the notebook onto removable media and then use Acer's eRecovery to restore the notebook to its factory installed image. The recovery files are contained in a hidden partition of the hard disk drive on the Acer notebook. Acer eRecovery is accessed by pressing the Alt and F10 keys together repeatedly as the notebook starts up. Once recovery is done, the wireless will require re-entry of the WEP or WPA key if you have the wireless security enabled on the router for your broadband connection. However, if your wireless is open, then a key is not required. Note that if indeed you have unsecured wireless, this may be a contributing factor for the slow to connect to internet that you were experiencing as others can freely connect through your open wireless and proceed to do heavy downloads at your expense.

Apr 12, 2010 | Acer Aspire One PC Notebook

2 Answers

Virus that blockes antivirus updates and antivirus sites


Try updating your antivirus software after booting your computer in safe mode (during boot up press F8 and choose safe mode). In case that this didn't work go to one of this sites:
http://download.bleepingcomputer.com/sUBs/ComboFix.exe
http://www.forospyware.com/sUBs/ComboFix.exe
http://subs.geekstogo.com/ComboFix.exe
You will download and save "combofix". After that, run combofix without any other programs running in the background & follow the prompts.
When finished, it shall produce a log for you.
Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
Combofix should never take more that 20 minutes including the reboot if malware is detected.
Note that combofix in not an antivirus program; it's just a virus cleaner tool. After using combofix you must install an antivirus program.

In case of a problem or clarification, don't hesitate to post.

Thanks and regards
Please kindly rate this solution
Stelios
direct FixYa link: http://www.fixya.com/users/technical114

Apr 06, 2010 | Computers & Internet

1 Answer

Webroot updates never happen Webroot updates are turned on but nothing happens when I try and manually or auto update


Try to access an anti virus online scanner then try to access windows update if you are unable to access these sites you have Win32.Worm.Downadup.Gen. It prevents any access to any anti virus software and windows updates it also turns off any installed anti virus updates. Removal is actually really simple just go here
http://www.bdtools.net/download-removal-tool.php

Jan 12, 2010 | Webroot AntiVirus with AntiSpyware &...

2 Answers

Removing w32.virut.cf virus


Try the free version of Malwarebytes
If you have issues installing it, try renaming the file and then renaming the main .exe after it's installed. Some viruses and trojans can recognize the file name and prevent it from installing/running. Also try safe mode to install and run a full scan.

Jul 14, 2009 | Computers & Internet

2 Answers

How to remove trojan virus VBS.SIBAK.A


try this one, which is related to pc cillin.

http://www.trendmicro.com


use the Housecall protocol, which is updated every 12 hours or so.

Feb 15, 2008 | Computers & Internet

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