Question about Microsoft Windows XP Professional
In regards to removing the virus when you did the factory restor did you actually to the restore of the restore partition on the hard drive or from restore disks. If it was from the restort partition it is possible that the virus spread to that drive.
If you have access to another computer then I would connect the drive to other computer and try to scan the drive.
The reason for this if Windows thinks the virus is a system file the removal program can not remove it if Windows is running. So connecting it to another computer allows you to fully clean the hard drive. However with alot of viruses at this level will cause you to have to do a clean reinstall of Windows any ways. So you may have to look using your restore disks any ways to get a clean reinstall of Windows.
Let me know if you have any more problems or questions
Posted on May 06, 2010
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Dec 18, 2014 | Acer Computers & Internet
on Mar 17, 2011 | Computers & Internet
Oct 03, 2013 | hotmail.com
Sep 04, 2013 | Dell Dimension Computers & Internet
May 27, 2010 | Sony VAIO PCG-K35 Notebook
Apr 12, 2010 | Acer Aspire One PC Notebook
Apr 06, 2010 | Computers & Internet
Jan 12, 2010 | Webroot AntiVirus with AntiSpyware &...
Jul 14, 2009 | Computers & Internet
54 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: