Question about HP Officejet 6310 All-In-One InkJet Printer

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Out of paper message

The paper is drawn into the printer unevenly causing it to jam before actually loading. The print is slanting downward from left to right. Sometimes the printer draws the paper back in after it is printed causing another jam. When the feed and release features are working, the printer is fine.

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It sounds like the roller in the back, clean it with a soft rag with a little bit of alcohol. I had the same problem and ended up throwing it away and bought a Kodak 5300. Did you try going to HP solutions center? Good luck.

Posted on Mar 26, 2008

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You may have remnants of torn paper left in the feed rollers or beyond -from a prior jam. Other causes include:
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Not all of the paper jam was actually cause by paper. There are also instances that the media is the one that is jammed, causing to display a "paper jam" message.

If you can't find any jammed paper from the unit, you can try inspect the following cause..
1. Trays are loaded improperly or overfilled.
2. Tray 2 or tray 3 is removed during print job.
3. The top cover is opened during print job.
4. The media that is being used does not meet HP specifications.
5. The media that is being used is outside of the supported size range.

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My printing result slants to the left. how can i resolve this? did maintenance on control panel but does not work.


its very simple dude...!!!!
if your paper feed tray is at the back...
just put your hand into the paper feed tray and you can feel a small roller which rotates very easily.....
just turn it anti-clockwise(it is unidirectional-turns only one way) adjust it a little and print something white and notice if the paper is drawn in slant...!!!

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Check the paper setting in tray. May be slanted and causing it to pull paper in un-even, this will cause jams. Old, wrinkled paper will also cause same problems.

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Norman,

does the printhead run smoothly to the left side of the printer when it is powered on?

 

If the printhead cant run that freely, it will give you the paperjam message. You have to dismantle the printer again, connect the scanner and cables again when top cover is removed. Press the scanner open contact (opposite to the menu button) and watch the printhead run to the left side. It might be that either the printhead stucks somewhere on its way (press the cover of the printhead. It might be the reason) or the guide rail hinders the printhead to move.

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