Question about Tandberg Data 220LTO LTO 1 Tape Drive
How do I manually remove a tape stuck in the drive?
The only other thing I would add, is that you have to turn the eject screw about a zillion times to get it out. Way more than you would think.
Posted on Oct 31, 2008
It depends on the type of TD you are using. For many TDs, there is a manual eject screw, either on the bottom or side of the drive. You can usually access this screw without removing the cover or faceplate (although side mounting rails may need to come off). The manual ejection screw is usually recessed a little bit, and may even be covered by a piece of clear plastic (in the case of DDS 4-5 drives). It will also have an arrow indicating which way to turn to load or unload. There are usually standards within each seperate TD technology - but there is no standard across all tape drives - and Tandberg as a company is notorious for not having one at all. DDS 4 and 5 for instance - the screw is on the right side of the drive, near the rear, turning the screw clockwise will unload the media.
For a Tandberg LTO2 drive, there is no way to remove the media without removing the top cover and essentially rendering the drive unusable. If your drive or server is under warranty with onsite support - that would be the best option for a Tandberg LTO2 drive
Posted on Jul 21, 2008
SOURCE: ultrium tape stuck
I highly recommend that you contact Certance for assistance. Tape drives are expensive and you don't want to risk damaging it.
If you are feeling brave you could see if you can manually eject the tape.
Remove the tape drive from the chassis and look for a manual rewind screw on the bottom or back of the drive. This is provided on some drives to allow you to manually wind the tape back into the cartrige and eject it.
I hope this helps.
Posted on Aug 11, 2009
I would suggest sending it to www.tape-drive-repair.com for them to fix as once the tape has been removed you will still probably have the original fault that caused the tape to get stuck.
If you do try and remove the tape yourself be extremely careful as those drives are very easy to break the load mech and tape leader assy if you dont know exactly how to remove them.
Bear in mind the tape may not actually be stuck though!
Try powering off and on the loader with it disconnected from the server just in case it is your backup software not letting the drive eject the media as this is a common issue (where the software tells the drive it is using the tape (or hasnt finished with it) and stops the eject button from accidental operation)
Posted on Aug 24, 2009
I had the same issue with my drive. I presume that you have tried holding down the eject button while powering on the drive. If you have done this and it didn't work, I have a PDF from Dell that describes how to manually remove a stuck tape from this drive. I would not recommend it for anyone who is not very technical. It is a little complicated. If you would like a copy of it, you can send me an email at my hotmail.com email. It is tm_reply at hotmail.com. Since the PDF does not have the directions to re-assemble the drive, you need to pay close attention to the way things are while taking it apart.
If you are not comfortable sending me an email, you can go to Dell's support an do an online chat. Ask them for the doc. That is where I got it. He emailed it to me so that is why I don't have a link.
I do have a link for the full height drive. it is - http://support.dell.com/support/edocs/stor-sys/110TL_Ce/en/index.htm
P.S. If someone can tell me how to post a file here, I would be happy to do so.
Posted on Jan 04, 2010
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