Question about Bose 3 2 1 GSX System

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Unsupported format i put a cd or dvd and i get unsupported format

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I have the same problem. When I put in a dvd it tries to read it and then comes back unupported format. What does this mean and why won't it read the dvd?

Posted on Jun 04, 2010

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Are these commercial CD/DVDs?

Posted on May 17, 2010

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GSX 321 same "unsupported Format" message caled Bose-they sent software update-got same error message-they said send to factory in NC $160 repair- unplugged unit and removed unit cover, vacuumed, replaced cover, input software update disc and it is running now

Posted on Jun 18, 2010

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  • 55 Answers

Try to clean the lens of your player

Posted on May 06, 2010

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Posted on Jan 02, 2017

Nomodo4u
  • 863 Answers

SOURCE: We have 321 bose home theatre system, everytime we

DVD players are region specific.  US is region 1.  Check the back of the DVD case and see what region it says. The number needs to match the region of your player. If all the #s are good, then your optical pickup lens is fu.k.d up.  Try going to the box stores and buying a DVD optical lens cleaner kit.  If that don't work, then call the manufacturer and have them deal with it.
Here you go:
http://owners.bose.com/

http://www.bose.com/controller?event=VIEW_STATIC_PAGE_EVENT&url=/customer_service/owners/warranty_center/index.jsp

Posted on Oct 30, 2009

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SOURCE: Bose System Bose 321 unsupported format with dvd's

You need to stand at the front of a Bose store and tell everyone about to enter your story, until the manager of the store agrees to give you a new one. This looks like an ongoing problem that Bose knows about and will not address. $900+ and maybe 60 hours dvd time and I'm on the same boat. I thought Bose could be a trusted company.

Posted on Aug 17, 2009

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1 Answer

Cd/dvd unsupported


The "format unsupported" message is cause either by a scratched CD/DVD or a dirty optical lens.If the lens is bad,then the DVD ROM will have to be replaced by a qualified service personel.

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Unsupported format read cd dvd when it read if before?


Sometimes cleaning the disk will solve the problem. Also resetting the system by pulling the power cord and putting it back in can solve the problem. If this does not help, then sometimes updating the system with the latest software can help. Just call Bose and ask for an update disk. Last but not least if nothing works, send the unit to Bose for repair.

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Check the disk for scratches, and attempt to play it on another DVD player or your computer, if it has a DVD drive installed. The drive will have DVD written on the front. If the disk isn't a commercial DVD but playable on the computer then the problem is a unsupported format. To make sure your DVD player is working correctly put a known good DVD the player to ensure it still works.

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Hi, Check the MS word / software file it works DVD drive, if it recognize there is no problem the drive and play CD - format files.
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PLAYING A CD-R ON THE DVD


this one sounds easy
ok lets look at the cd's-r your using are they brand new
and if brand new
then i would say that cd's and dvd's are coming out with new formats so that new cd's dvd's wont play in older equipment

now the other thing could be software and how the files movies or music was put onto the disc sometime software needs upgrade to support files on disc

is cd-r recognized by the dvd player as what i mean does it allow cd-r's to be played on the dvd player is this format supported

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