Question about Brother IntelliFAX 4100 Laser Fax

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New Drum and Toner and faxes sent are black

Have a new drum DR400 and Toner TN560 and faxes sent are black to the receiver

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You have a bad SCANNER BLOCK. Expensive to repair.

Posted on May 05, 2010

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I have a similar black line (about 2inches in width, on the right side) on faxes sent from my Brother 4100e. I cleaned the scanner glass as suggested by you, but it continues to have the same problem on...


Either your machine's
primary corona wire for printing may be dirty, or the sending party's fax scanner may be dirty. Clean
your primary corona wire. I recommend placing the drum unit on a drop cloth or large disposable paper
to avoid spilling and scattering toner.
1. Clean the primary corona wire inside the drum unit by gently sliding the tab from right to left several times.
2. Return the tab and snap it into the Home position, (Caution: If the tab is not at the Home position, printed pages may have vertical stripes).
3. Reinstall the drum unit into the machine.
4. Close the front cover.
5. Plug in the power cord first, and then plug in the telephone cord.
or ask the sender to make a copy to see if the problem is with the sending machine.
Try receiving from another fax machine.
If the problem continues, call Brother Customer
Service at: 1-800-284-4329 (in USA) or 1-877-BROTHER (in Canada)

OR

You can also try these steps below

2 Reset the drum counter if you have already changed the drum recently. Open the device's front cover and press the button labeled "Clear," then close the cover and press the "1" button on the device's control panel.

3 Pull down on the top of the device's front cover. Slide the print cartridge assembly out of the inside of the printer and place it on a scratch piece of paper.

4 Depress the lever on the right side of the assembly and separate the toner cartridge from the drum assembly. Remove the new drum unit from its aluminum bag and snap the toner cartridge into it.

5 Place the print cartridge assembly back into the device and keep the front cover open. Press the "Clear" button, then press "1." Close the front cover once the device's screen reads "Accepted."



Regards,
Ron

Mar 09, 2011 | Brother IntelliFAX 4100e All-In-One Laser...

1 Answer

Our fax machine has been saying replace drum for a while and faxes have been getting darker and darker we cleaned it but now we can send but not receive what is the drum?


Hi,
the drum is green roller in housing with toner, you should order the drum cartridge for your fax. With new drum you get the how to manual also. Follow the procedure.
NOTE THAT THE DRUM UNIT IS SEPARATE FROM TONER UNIT.

Hope that helps!

Oct 19, 2010 | Panasonic Panafax UF-490 Plain Paper Laser...

2 Answers

Faded printing down center of page


You may need to change your drum unit. The replacement part number is DR400

To replace the drum unit follow the instructions listed below:


Caution
    Do NOT use flammable substances or any type of spray to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock.
spray.gif Caution
    Just after you have used the FAX/MFC, some internal parts of the machine are extremely HOT! When you open the top cover of the FAX/MFC, never touch the shaded parts as shown in the diagram below:
caution.gif
  1. Open the front cover.
  2. Remove the old drum unit. Place the drum unit on a drop cloth or large piece of disposable paper to avoid spilling and scattering the toner.
0029_2.gif
  1. Remove the toner cartridge by holding down the lock lever on the right and pull the toner cartridge out of the drum unit assembly.
0029_3.gif
  1. Wait to unpack the new drum unit until immediately before installing it. Place the old drum unit into the aluminium bag.
  2. Reinstall the toner cartridge into the new drum unit.
  3. Reinstall the new drum unit, keeping the front cover open.
  4. Press the Clear key to display drum status.
  5. Press 1 on the telephone keypad.
0029_4.gif
  1. When the display shows "ACCEPTED", close the front cover.
Note
    Discard it according to local regulations. If you are not sure of them, call your local Sanitation Department. Be sure to seal the drum unit tightly so toner powder does not spill out of the unit. When discarding used drum units, keep them separate from domestic garbage.

Jun 18, 2010 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Printed sheets come out with blackish/greyish lines on the right side


Use follow these cleaning steps for your printer:

1. Open the front cover of the printer and remove the drum/toner unit.
2. Gently wipe the scanner window with a soft dry cloth. The scanner
window is located on the roof of the inside of the printer.
3. On the top of the drum unit, locate the blue tab on the left side.
Slide it back and forth across the drum about 30 times.
4. Remove the toner cartridge (TN430 or TN460) from the drum unit
(DR400). To remove the toner from the drum: hold down the blue lever on the right side of the drum (DR400) and lift the toner (TN430 or TN460) off of the drum unit.
5. Inside the drum unit (DR400) there is a green roller. Wipe the green
drum roller with a dry tissue (i.e. Kleenex). You may turn this roller
by moving the gears on the far left side.
6. If the pages area gray pages or have gray vertical lines, install a
brand new toner cartridge. If pages have dots, spots, smudges or
horizontal lines, install a brand new drum unit.
OR
If you are still experiencing gray pages or gray vertical lines,
please install a brand new toner cartridge (TN430 or TN460).

Brother strongly recommends that customers do not use generic drum unitsand/or toner cartridges, or refill their Brother toner cartridge. Each Brother laser printer is designed to work at pre-set temperatures that are matched exactly to each of our individual toner formulations. Each individual component is designed to work with the other to ensure quality and reliability. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability.
The Brotherlimited warranty does not apply to any problem that is caused by the useof unauthorized third party drum units, toner cartridges or toner.

If I have helped please rate my post...I will always do my best to help

Sep 11, 2009 | Brother HL 1230 Laser Printer

1 Answer

White space in middle of faxes sent or received


Printing irregularites on sent faxes are due to spots or a dirty scanner.
Spaces on received faxes are due to a dirty drum, corona wire, or a failing or improperly installed toner cartridge. A new cartridge should be gently shaken back and forth sideways prior to installation.

Jun 23, 2009 | Brother IntelliFAX 4750 Plain Paper Laser...

1 Answer

Black vertical streaks on faxes & copies


On top of the toner/drum cartridge there should be a blue slider, move back and forth 10 times.

If no fix, you need a new toner cartridge.

Dec 30, 2008 | Brother IntelliFAX 2600 Fax

1 Answer

Poor quality fax to fax, copy great, computor fax great.


beware of generic toner!
you may need to change out your drum unit
the drum unit may have been contaminated by the staples toner.
also clean laser window under drum cartridge.

Mar 17, 2008 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Black pages when making a copy or printing something


Have you tried both drum and toner supplies? cause it sounds like a drum fault, if you have tried a new drum and toner, and it is doing it when printing internal reports, receiving fax's and copying then you have a tecnical issue to do with charge and this would likely render machine unecomical to repair (unless you can find a bad contact with drum on machine). If it receives faxs clearly but copys black then it is different issue (ie optics).

Oct 16, 2007 | Brother IntelliFax-2820 Laser Fax

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