Question about Sears Craftsman LiftMaster Chamberlain Garage Door Opener Wireless Keypad Model 976LM Security+

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The garage door will close fine when you enter the code on the pad, but will not open when you use the code on the pad.

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The problem you have is a weak signal that is not strong enough to penetrate the door. Make sure the battery is good. If not the battery then a new keypad will be needed.

Posted on May 06, 2010

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1 Answer

Keyless entry pad will will not open door but will shut door


Need more information. Model of the opener, model of the keypad. Does it close when just click the enter or * or do you have to enter the code, then it closes but doesn't open?

Feb 19, 2015 | Building Materials

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Our keyless entry pad flashes when we enter the code and press 0 to open the garage door. It used to work fine. Garage door does open with wall switch inside.


On this model of keypad, you should be pressing "Enter" to open the door. Find the "Learn" button on your opener (usually on the back, or under the rear or side light cover, a red square button), press it, then go to your keypad, enter your 4-digit code, and press enter. The opener lights should flash. If this doesn't work, there may be another issue, for which you will likely need to contact a repair service.

Sep 16, 2013 | Sears Craftsman LiftMaster Chamberlain...

1 Answer

I have a Chamberlain Liftmaster Professional 1/3 hp garage door opener. I'm unable to find the model number, but it was made in April 2004 and has an orange learn button. It has been working fine since...


Do you mean the numeric keypad is no longer controlling the garage door? If so, have you changed the battery for the keypad? Frequently, if the battery is low, the keypad will stop working when the door is closed but works to close an open door. On most Chamberlain garage door openers, this is a 9V battery. You may need a small Philips screw driver to open the battery compartment at the bottom of the keypad.

After changing the battery, try the learn code procedure again. I've found it easiest to have two people involved when programming the keypad to the garage door opener. One handles the Learn button and the other types in the desired code.

I hope this helps.

Cindy Wells

May 22, 2017 | Vacuums

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You probably have an eletrical device that is messing with frequency. Make sure that everything is off inside garage.

Jan 18, 2009 | Sears Craftsman LiftMaster Chamberlain...

1 Answer

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You are using a universal keypad and usually the 0 button is "enter" look up directions for the brand keypad you are using

Jan 17, 2009 | Sears Craftsman LiftMaster Chamberlain...

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It sounds like this remote has lost its program! you will have to reprogram it!I hope this helps ya!

Dec 15, 2008 | Sears Craftsman LiftMaster Chamberlain...

1 Answer

Keypad code will close the door but not open it.


check that both codes (in the remote & garage door opener) are the same. Press reset on the opener and reset enter the code.

Nov 05, 2008 | Sears Craftsman LiftMaster Chamberlain...

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