Question about Ricoh Aficio CL3500N Laser Printer

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Error code SC471

The Ricoh Aficio CL3500n printer is giving the error code SC471. Does any one have a possible solution? IKON is wanting to send a techician to service the printer. The printer prints nice color documents then stops and displays the code: SC471. Any help would be great!! Thanks.

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SC471 is a Transfer Belt HP error. The transfer belt does not lift in the rear. The rear cam (G060 3894) slips past its locking tab on the square stepped shaft and slips off the side.
The fix: reposition the rear transfer belt lift cam to lock the tab into the square shaft. Secure the locking tab with a tie wrap.
Now this is the solution if you know what you are doing on this printer. I can not even begin to tell you in this forum how to dis-assemble the printer to get the transfer belt unit out and effect this repair. IKON is pretty pricy on labor. I would see if there is an independant guy locally that can do it. Inexpensive repair that I would charge $90 or less for. If you HAVE to call IKON then just make sure they do not try to tell you that you have to replace the transfer belt unit. This repair is all that is needed 90% of the time.
Good Luck and Thank You for using Fixya.

Posted on May 05, 2010

Testimonial: "fantastic advice and thanks for all the information. That was my exact problem. Thanks for the information. Much appreciated. "

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For more help visit cbr tech solutions

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http://grou.ps/www_diycopymachines_com/talks/20700

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SC471 means: Belt tension unit cam error. Even though the belt tension unit tires to return to its home position several times, the home position sensor is not activated.


Possible Causes:

Defective transfer belt unit.

Defective transfer belt tension unit.

CN25 Pin 3 on the engine board is unable to send a signal.

Suggested fixes:

Replace the transfer belt unit.

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I would start by opening it up and inspecting the transfer belt and associated parts. Pull them out and re-seat them. Look for broken wires, stripped gears, gunk in the works. Clean it, then put it back together and test.

If you aren't up to it, it is probably time to call the repair man.

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Q1 - Possibly, I have not seen an SC581 error before. Usually using too much power would give you something like an SC240 error "Power Supply Excessive". So it depends on the extent of the damage. You could also have to replace the main board, motors, etc.

Q2 - You will have to pull back the feeder tray, remove the back panel, there is a cover over the main board and the power supply is below it and fairly easy to get to. But if other components were damaged it could be a much more involved repair.


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If your sure however that the printer is the problem...

Then I would check the RAM. The printer has 128MB upgradable to 512MB. Normally you can pull the ram and run jobs on the internal memory, but in this case you would need to swap it out.

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