Question about RCA OPAL M4001 MP3 Player

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RCA Opal M4002A Won't let me access playlist without shutting down

I've had the player for about a week and a half, and it was working fine. I didn't start having problems until this last monday night.
What happens is that I can plug it into the usb port, it will recognize, even start to charge. When I go to access the playlist using my MusicMatch portable device manager, the Opal starts shutting itself down, and then coming back up, and doing so over and over. I've also attempted to open it via Windows Media Player 10, but all it does is lock up until the Opal finally crashes again. Is this possibly a firmware problem? I've checked the RCA website but they have the same firmware version that I do. I have only used approxomately 1 GB of it's available 2 GB of memory. All files are mp3 format, 128 kbps. My son also has the same player and his is functioning properly. Any help or tips you can provide would be greatly appreciated. Thanks much!

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  • stuecd00 Dec 27, 2008

    I used my Microsoft Window Media Player 10 and download it fine and my RCA Opal M4002a worked fine for about 3 months and know it just keeps loading and then crashing and then loading again!

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You need to re-image your firmware--it sounds like something is corrupted there. I have seen this behavior on other mp3 devices in the past; sometimes it requires special techniques to reset the device. Let's hope this isn't the case with your Opal--RCA was rude enough not to provide a handy reset procedure.

If you are daring you can try to replace the firmware files directly on your Opal using your son's files. You need to enable viewing of hidden files to do this: Tools-->Folder Options...-->View-->Show Hidden Files and Folders. Also uncheck "Hide protected operating system files (Recommended)" and say "Yes" to the dialog that pops up. You can change these back later. For MacOS X, open Terminal, then type "defaults write com.apple.finder AppleShowAllFiles TRUE", push Enter, Option-click (and hold) the Finder icon, then choose Relaunch.

Now, simply copy your Opal's files over to a local directory on your hard drive (this is a backup so you can't make things worse), and then copy your son's Opal files onto your Opal. The files should be as follows:
autorun.inf
playqueue.dat
pmp_usb.ini
RAMLIST.DAT
SETSTOR.DAT
STDBDATA.DAT
STDBDATA.IDX
STDBSTR.DAT
STDBSTR.IDX

All of these files should be placed in the root of the drive--in the folder on the Opal that also shows folders like "Audible", "FMRecord", "Music", "Pictures", etc. After the transfer, stop and unplug your Opal. Try to turn it on and see what happens. If it looks OK, try to hook up to it with Windows Media Player. If you are still having trouble, use the firmware from the RCA website--even if it is the same version. Failing that, you may need to have the device serviced or replaced.

Good Luck!

Posted on Dec 04, 2008

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Watch Out for hardware issues related
to bad memory or timing and control
which can cause random errors.
These can be temp related.
My opel will shut down if its too hot.
Like lying in the hot summer sun too long.

Posted on Jun 21, 2010

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Use Windows Media Player instead of Musicmatch

Posted on May 25, 2008

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