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I have a plasma display panel ppm42s3q which i use to recive sky and watch dvds. the picture on dvd is spot on however when i move to sky the brightness is too strong; especially on peoples faces. have tried adjusting contrast etc with no joy. help.

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Try to swap your sky receiver connections at the back with the DVD player and see if you get the same.

Posted on Mar 26, 2008

  • Jaime Hernandez Mar 26, 2008

    Also adjust your picture preference to standard on the Plasma.

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Have you tried adjusting the contrast within the sky menu.
go to services and alter the settings from there, maybe change the outout from rgb to cyan/red/green.

Posted on Mar 26, 2008

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Hi,

Is it a Duplicate Question....Wonder why?

Same reply :0


This is an internal Fault. Diagnosis is required to make sure whether it is Failed T Con Board or Light Engine. I do not think that it would really help by changing the TV settings. This was a Common Problem with Old LCD's where you got Blurry Spots specially while Playing Real Fast Movies or Games. On Few Occasions, it as Corrupted Firmware.

As i cannot see the Video or Screen from here, more likely what i could guess it is an Internal Fault as you have tried using HDMI, Use different Setting Combination's and you got the same Picture Quality with DVD as well.

So, what i could suggest, get back to the Seller and Lodge an Official Complain and get it Replaced. There is no point in Opening and TV and Inspecting it and Replacing Components when it was less than a month ago.

Let me know, if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

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If it was the lamp it would do it with DVDS too! I would ask for a new reciver because the only way the tv guy could moniter your tv picture is through the same box and tv! you need to compare....if you have another box in your house switch them and see what happens...sounds like a signal problem!

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I got myself a Monster Cable Home Theatre surge protection unit from comet, basically it helps filter out all the background interference (picture & sound) & helps boost the signal sent to the TV..

I use a gold plated scart lead from the sky box to the TV & the picture is spot on.......i've not noticed any ghosting/pixeling etc & am well impressed...

The unit came with a top end HDMI cable & cost £135 (bit excessive you may think, but to buy the unit & cable seperate would cost £250!!) + the cable is a 'cable for life', so you can get a free updated cable as technology progresses :-)

My sky signal was always at half power (you can view this from the sky menu options) & now its almost full signal

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It should be a great picture but something is wrong. I would hope they offer you onsite assistance if not I would want to talk to a company rep. Samsung has a pretty good following in terms of their products but I think something is wrong with your TV. Call them. Tell them you want a replacement. Tell them that and stand by it. Hopefully they will give you support or at least have someone come look at it on their nickel. and maybe they will be nice and make you very happy. That's my hope.

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You need to get your sky box changed! just ring them up and tell them your problem. the TV is a known issue with certain boxes.

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