Question about Canon PIXMA MX310 All-In-One Printer

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Black line on copies and scans - not when i print

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Are you using the automatic document feeder (ADF) when copying/ scanning? If so, clean the area on the left side of the platen glass -- that is where the original document is read. There is probably some dirt or other foreign material that is blocking the scanner and causing lines.

Posted on May 05, 2010

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When i print out a paper, there is a black line through the print out.


I am assuming your black line is printed (not smudged ink)...
If your printer is also scanner/copier, try copying a page (rather than printing from computer).
If it scans & prints ok, it could be communication/driver problem. Try reloading the drivers and see if it improves. If the black line is there when copying as well, there's probably not much you can do about it.

hope this helps
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www.inkbank.com.au

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HP OfficeJet J5780 Vertical Black Line Prints when copying or scaning only. Cleaned rollers and changed black ink cartrigde. Still problem.


Have you tried cleaning the document feeders Scan Glass? (small glass under doc feeder ~ 1" by 9") Most times there is dirt spot on this glass, causing a shadow on scans and copies.
Try copying from the large glass by lifting doc feeder / platen cover and manually placing original. If no line copying or scanning manually from large glass, then small scan glass is deffenitely the culprit. Hope this helps.

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When I put a doc on the glass to copy -the print has a black vertical line down the page. When I print from computer to print - it works fine - there is no line of ink. Can I fix this myself? What would u...


A long black line on scanned images is usually caused by a piece of trash on the scanning mechanism.
Look at the scanning arm (the thing that moves when you scan something) and then see if it has any trash on it. If it looks good then you may have a mechanical malfunction in that part.
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1 Answer

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Feb 11, 2009 | HP Office Equipment & Supplies

1 Answer

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Open up the document feeder and clean the scanner glass

Jan 25, 2009 | Brother Multi-Function Center MFC-240C...

1 Answer

Black line down the paper on copy mode. Ok in print mode.


There is most likely something on your scan glass that is blocking the scanner. Clean of both pieces of glass that are there when you flip open the ADF, or top cover. Try to copy again. If it is still there then there is either something on the scanner piece that moves back and forth to scan or one of your scan LEDs is burnt out and the scanner will have to be replaced.

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2 Answers

Black lines


Not sure what you have tried but if there are no lines when printing but there when scanning there is something on the scanner. Could be something as small a single dot of dirt and it will put a line down the whole page. Try cleaning the glass.

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1 Answer

Dell 1600n and vertucal line while scanning


Any difference between using the document feeder and just the flat bed?

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1 Answer

Black line when scanning or copying


If the line only appears when the scanner is used & not when printing directly from the computer, you are correct in assuming the problem lies in the scanner assy. There should be mirrors attached to the scanner assy which will gather dust and cause copy/scan problems. Remove the glass & clean the mirrors with a DRY cotton cloth. Do not use any cleaning solution on the mirrors as they are sometimes treated & can be ruined if they come in contact with a cleaning solution. Use the dry cloth to wipe off the lens while you have it apart.Also clean both sides of the copy glass while you have it off. Reinstall glass & test.Cleaning the optics solves the problem most of the time. Good Luck!!

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