Question about Sta Rite Sta-Rite Max-E-Therm Low NOx Pool and Spa Heater - 333K BTU Heavy Duty / Natural Gas

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My Sta-Rite SR400NA says service system when I turn it on. Last year I had to get a different motherboard because it malfunctioned.Whats the problem now?

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Posted on Jan 02, 2017

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  • 83 Answers

SOURCE: sta-rite gas heater won't ignite

I am not sure if either of these issues have been solved, but with the AGS light on, you will need to check the flow of water first. If it is below what is needed for the heater, this will light up. If the water flow is fine, then check the water temp on the display panel. If it is readin higher than that of the ACTUAL pool water temp, you need to replace the Thermister.

If the water temp displayed is about that of the pool water, then the Automatic Gas Shutoff will be the next thing to check and replace.

You can tell IF a Sta-Rite heater has been converted by the model number. The Convesion Kit is supposed to come with a sticker stating that the heater has been converted, but there are two options for the kit and the one without the sticker is cheaper.

If you take off the top two halves of the heater, on the Junction Box there should be a Tri-fold card there. Unfold it, if the model number ends with NA it is a Natural Gas Heater, LP would be Propane.

Posted on Jul 10, 2009

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  • 990 Answers

SOURCE: Sta-rite pool heater shuts down as soon as the

Between the two water pipes on the left side of the manifold is a two inch plug. When you take this plug out the thermal regulator assembly will come with it.It consists of "O" rings, a spring and what looks like a thermostat in a car. This is the probal bad part although it could be the spring also. You can get these parts seperatly or in a kit. If this is an older heater the kit is the way to go so you get all the nessary "O" rings and you will be covered on everything you need.

Posted on Dec 08, 2009

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SOURCE: Water Temprature read 126 on heater and will not Fire

This is a problem with your thermister (heat sensor) You will find this on the left side of the water manifold about half way down. I'm not sure but I think it is a small tube that slides into the manifold and if you follow the wires back to the board it just plugs in. The part is reasonable priced for a heater part and very easy to install. Good luck.

Posted on Dec 21, 2009

jharwell668
  • 640 Answers

SOURCE: shows r 5 code when power is turned on. sta-rite

The R5 is a sequence code in the boot up sequence where your error is occuring. There is nothing in the users manual for these pool heaters that explains this error. Your best bet, unfortunately, is going to be to call Sta Rite. Here is their customer service number: 1-800-831-7133

Posted on Aug 19, 2010

  • 5 Answers

SOURCE: I have a e05 error

check the sensor that is on the exaust

Posted on Sep 09, 2010

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The R5 is a sequence code in the boot up sequence where your error is occuring. There is nothing in the users manual for these pool heaters that explains this error. Your best bet, unfortunately, is going to be to call Sta Rite. Here is their customer service number: 1-800-831-7133

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