Question about Konica Minolta MAGICOLOR 2300W LASER Printer

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Getting error 17h on a magicolor 2300w also, trying to change out the black toner

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6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

Inky
  • 691 Answers

SOURCE: Fatal Error 17H - toner cartridges will not advance

Open the front door and remove the toner bottle.

Look near the colour toner carts and you will see a small round hole. Jam a screwdriver in that hole and the carousel will rotate freely. Move the carousel round and remove each toner one at a time.

Posted on Oct 13, 2007

Inky
  • 691 Answers

SOURCE: How do i change a black cartridge ona Magicolor 2300DL

Black is listed as K. CMY (Cyan Magenta Yellow) K (Black)

Easiest way ids to open the fron door, remove the toner bottle and poke a screwdriver in the small round hole near the toner opening. This will free the carousel so you can move it to whatever colour you want to remove.

Posted on Oct 13, 2007

  • 214 Answers

SOURCE: Errors

Rack rotation failure, I'm not 100% that this is that error, but does the rack, where the toner are move ? if not, move it with manually a little bit then restart printer.

Posted on Dec 07, 2007

  • 3 Answers

SOURCE: fatal error 17H

Try going through each toner cartridge again. The error is linked to incorrect rotation usually caused by badly seated toner cartridges.
Chris

Posted on Dec 27, 2007

SOURCE: Service Call 17H

Thank you! Worked great. In my case I only got it after reinstalling my black cartridge; I only needed to spin it and replace that one to get it to reset.

Posted on Apr 15, 2008

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I am getting call service 17 message on my scanner cum printer Panasonic KX-MB1500. Please suggest a solution?


Toner cartridge rack error.Error detection when the black cartridge home position sensor is not set to on within 3 seconds after the rack motor has started to operate during initialization of the toner cartridge rack position.

Nov 03, 2013 | Minolta magicolor 2300W Laser Printer

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17h error, paper comes up the back and stops gives this error


Error 17H is a rack rotation failure:
The toner cartridge(s) may not be sitting correctly, which would be the easiest fix - otherwise you have to carefully examine the inner workings of the printer itself, to see what is causing the rack to get jammed or slowed down at some point along the way.

Nov 20, 2010 | Konica Minolta magicolor 2400 Laser...

1 Answer

Fatal error 17h


17H is the Rack Rotation error. If your toners are not rotating correctly, or if you have the wrong type (IE 2400 series toners in a 2500 series printer) you will get this error.

Feb 18, 2009 | Konica Minolta Magicolor 2530 DL Laser...

1 Answer

Where are the toner cartridges in magicolor 2300 dl


FATAL ERROR CODE 17H / SERVICE CALL 17 TONER RACK: Incorrect developing
rack rotation

open door, remove waste toner box then you have to find a small switch in left side and push it wit screwdriver or something, then you can rotate the toner rack manually. then install the waste toner box again and power up printer.

Sep 01, 2008 | Konica Minolta magicolor 2300DL Laser...

2 Answers

How do I change black toner? Blue is accessible but how do I get it to rotate?


I have opened and closed the front door a number of times so that the cartridges rotate to different positions. It's trial and error until the right color is in the position to be changed.

Aug 12, 2008 | Minolta magicolor 2300W Laser Printer

2 Answers

Service Call 17H


had this message 17H after unpacking the Magicolor 2300 W.

Here's the step by step way to fix it, done with the help of an online technician on the phone.

Cause : one of the toner cartridges was unproperly installed in factory, or went loose during transport, so the whole toner rack is out of synch.

Solution : manually take out and reinstall ALL cartridges and reboot.
Time : 10 mins

IMPORTANT 1 : turn off the printer and UNPLUG it as you need to "erase" the error from its memory.
IMPORTANT 2 : this is a manual intervention, byp*ssing the electronic-*ssisted way to replace cartridges. As such, there's a risk to damage the unit.
IT'S YOUR CALL :D

How (you need to use the printer parts'names in the small manual):

1. Take out the waste toner bottle.
2. Release the transfer unit release blue lever clockwise to upper position (11:00)
3. Pull out the OPC drum cartridge and hide it in a box away from ambiant light
4. Now the fun part....
5. The toner cartridges are to be pulled out through the oval hole in the upper left corner. PLACEMENT IS CRITICAL.
Chances are there's not a cartridge ready to be pulled out as the rack is out-synch, u probably see 2 cartridges through the hole.
You need to manually rotate the rack for each cartridge BUT YOU MUST ACTIVATE ITS FREE-WHEELING FOR THAT.
DON'T FORCE THE ROTATION, YOU CAN DAMAGE THE UNIT.
6. About 1 inch to the left of the hole, there is a tiny rectangular hole with a circle button inside.
Use a flat screwdriver to push this button about 1 inch inside and hold it there.
(You know you're doing well if you can rotate the rack with one finger, almost like a bike's wheel...)
Then you can manually rotate the rack and take out each cartridge. AGAIN PLACEMENT IS CRITICAL, DON'T TRY AND FORCE OUT THE CARTRIDGE.
7. Take out all 4 cartridges.
8. Put them all back again, make sure you respect the color code (ie. C cartdrige is C slot, etc.)
9. Put back OPC Drum, etc.
10. Plug the printer and restart it.

That worked for me, the blue cartridge was indeed loose, no more 17H.

Best regards,

Taipan

This message was edited by taipan on 6-3-05 @ 2:52 AM

Also read that you could try turning the machine on and hit the change toner button. If it lets you change toner, then remove all the toner cartridges and install them again and see if that clears it up.

Dec 27, 2007 | Minolta magicolor 2400W Laser Printer

1 Answer

Fatal error 17H


Try going through each toner cartridge again. The error is linked to incorrect rotation usually caused by badly seated toner cartridges.
Chris

Dec 06, 2007 | Konica Minolta magicolor 2300DL Laser...

2 Answers

Konica Minolta Magicolor 2300 DL - Fatal Error Code 0EH ????


I had the same problem one time, they told me to pull out all of the toner cartriges, power off, power on, power off, replace all cartridges and the problem went away.

Who knows why. If this doesn't work....

Call Konica Minolta tech support.

They were pretty helpful to me.

Dave

Nov 28, 2007 | Minolta magicolor 2300W Laser Printer

2 Answers

Minolta magicolor 2300


16H means, that the transfer belt does not rotate correctly, open all covers, remove any paper, whats stack inside, remove waste toner box, drum unit then open 2 nipple screws and pull out the transfer pelt, if the belt looks ok, reinstall everything and power on again. if works, then everything is ok, if not, then there is something wrong with TBU or TBU

Nov 14, 2007 | Minolta magicolor 2300W Laser Printer

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