Question about Televison & Video
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
I too had this problem with Qauntum of Solace, I could get past the teasers and the warnings but when it gets to the main menu I select PLAY and it just stops at 00:00.
The firmware upgrade fixed it!
However I had to make a CD because the LAN method said I already had the latest version.
I downloaded Ver 2.5 from Samsung support site - ( http://pages.samsung.com/us/bluraysupport/support.html)
Then I needed to get Nero Burning ROM software (windows version) to burn an IMAGE of the .ISO file (I use a Mac and just burning the file onto a CD didn't work) You have to follow these instructions to the letter - ( http://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=us&CttFileID=1488556&CDCttType=FM&ModelType=C&ModelName=BD-P1200&VPath=FM/200710/20071012103832890_BD-P1200_CD_Update_Process.pdf )
Finally the player recognized the firmware and did the upgrade to 081119_T22F_0924.07_XAA
Voila, QoS now plays without a hitch.
Posted on May 02, 2009
Try completing the update.
The update file can be found here http://www.sharpusa.com/CustomerSupport/ProductDownloads.aspx
Select bluray disc players
model not listed
type in model number
Then click on search
Click on the instructions and read thme if you need to. If you do not need to read the instructions click on the firmware and save it to your desktop. After the download has completed open the folder and click on extract all files under folder tasks, which should be on the left of the window nearer to the top.
At this time insert a 1, 2 or 4 GB flash drive into your computer. Then in the window click on next if you need to or browse and then my computer and then the icon of the usb device itself. Click on extract or next. When it is done safely remove the usb device from your computer by clicking on safely remove hardware located near the time on the bottom right hand side of the computer monitor.
Click on the usb device and click on stop. Remove it from the computer and place it in the back of the bluray player. Turn the tv and bluray player on as if you were going to view a bluray. There shouldn't be any discs inside. Press the setup button on the bluray remote control. Choose settings. Choose software update. Begin the update. After it is completed turn off the bluray player before removing the usb device.
If the usb device needs to be reformatted or if the zip file folder is placed on the usb device instead of the extracted file the download will not be successful.
Posted on May 11, 2010
There has been a change in the parameters of Blu Ray and your set will require a firmware upgrade to address this problem Contact the local distributor for details of when this firmaware will be available. It comnes on DVD or can be downloaded and burned to DVD You put it in and run it and its all automatic.
Please rate my help++++Thanks for using FIXYA
Posted on May 13, 2010
Testimonial: "used the info and went to the product website and downloaded new firmware. it should be working shortly"
You will need a 2GB usb device a.k.a. a flash drive. You will need access to the sharp web site. You can call 800-237-4277 any time between 9AM-7PM CST today or 7AM-7PM tomorrow to be walked through the software update you need from start to finish.
Posted on May 31, 2010
I have the same problem but I did download the updates for both my Sony and Sharp Blu Rays and Avatar played wonderfully but unfortunately a few days later both players stop playing all Blu Rays. Has anyone had the same problem?
Posted on Jun 16, 2010
Tips for a great answer:
Feb 06, 2011 | Samsung BDC5500 Player
Jan 27, 2011 | Samsung BD-P1600 Blu-ray Disc Player
Dec 09, 2010 | Samsung BD-P1000
Jul 28, 2010 | Samsung BD-P1500 Blu-Ray Player
May 28, 2010 | Samsung Televison & Video
May 03, 2010 | Sharp BD-HP22U Player
Apr 26, 2010 | Sharp BD-HP22U Player
Apr 26, 2010 | Sharp BD-HP21U Blu-Ray Player
Mar 31, 2008 | Samsung BD-P1000
Jun 23, 2007 | Samsung BD-P1200 Blu-Ray Disc Player
110 people viewed this question
Usually answered in minutes!