Question about HP OfficeJet 6210 All-In-One InkJet Printer

1 Answer

How do I scan a picture to e-mail? new officejet 6500

When I press scan it says no scan options refer to device documentaion to trouble shooter.

Posted by on


1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert who has written 3 tips or uploaded 2 video tips.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 53 Answers

On the printer itself it says no scan option because there is no option attached from the solution center.

That means the mapping between the scanner and the software on the computer does not exist which results in :-

you will be able to scan from the solution center on the computer but not from the printer itself.

To solve this problem please follow the following document according to your window OS.

You must set up a list of potential scan destinations in order to start scans from the printer.
To do that please follow the
( Solution two: Set up the destination list )

In the Document link Provided.

I am sure if you follow this document it will work.

Once you Update the device with the list of scan options. you will be able to see the scan to e-mail option on the printer.

( Note :- remember to send through the scan to e-mail option directly. You must have Microsoft outlook or outlook express configured on the computer Else it will not work. )

Posted on May 05, 2010


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

4580 tri colour cartridge problem

See free PDF manual

Apr 11, 2012 | HP OfficeJet J4580 All-In-One Laser...

1 Answer

Cannot scan on HP6500 says no scan options refer to device documentation, has only happened since i installed new internet security

Please power cycle the printer by following steps.

1- Unplug the power cord from back of printer when printer is turned on

2- Wait for 30 seconds.

3- Plug the power cord and turn on the printer.

Try to scan

Wish for all success..

Dec 23, 2010 | HP Officejet 6500 Wireless All-in-One...

1 Answer

I have officejet 6500 and it will not scan. Upon pressing scan button, it tells me "no scan options" and that I should refer to device documentation to troubleshoot. I do not know what that

I have a solution for this issue. However to provide the appropriate steps, please get back to us with the following information:

* How is the unit connected to the computer? (USB or Wireless)

* What is the operating system of the computer?

Please get back to me with the requested information

Apr 03, 2010 | HP Officejet 6500 Wireless All-in-One...

1 Answer

Trouble scanning

You need to go the HERE. It is the software and drivers page for your printer. Select your operating system. Then download the "FULL FEATURE SOFTWARE AND DRIVER".

This should get you scanning from the button.

A work around is to scan from within HP Solutions Center.

Good Luck!

Feb 22, 2010 | HP Officejet Pro L7590 All-in-One InkJet...

4 Answers

HP Officejet 6500 No scan Options

I am trying to scan, but when I press the scan button it states "No scan options. Refer to device doc to troubleshoot". However, I can't find my device doc. I am assuming there is an easy fix?

Sep 23, 2009 | HP Officejet 6500 Wireless All-in-One...

2 Answers

Need to scan - unable to on my HP officejet 5610xi All-in-One

open control panel -> go to scanners and cameras -> start the hp officejet 5610xi -> then it should start enjoi :)

Jan 20, 2009 | HP Officejet 5610 All-In-One InkJet...

Not finding what you are looking for?
HP OfficeJet 6210 All-In-One InkJet Printer Logo

195 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2022 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides