Question about HP OfficeJet 6210 All-In-One InkJet Printer

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How do I scan a picture to e-mail? new officejet 6500

When I press scan it says no scan options refer to device documentaion to trouble shooter.

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On the printer itself it says no scan option because there is no option attached from the solution center.

That means the mapping between the scanner and the software on the computer does not exist which results in :-

you will be able to scan from the solution center on the computer but not from the printer itself.

To solve this problem please follow the following document according to your window OS.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01798218&cc=us&lc=en&dlc=en&product=3418705


You must set up a list of potential scan destinations in order to start scans from the printer.
To do that please follow the
( Solution two: Set up the destination list )

In the Document link Provided.

I am sure if you follow this document it will work.

Once you Update the device with the list of scan options. you will be able to see the scan to e-mail option on the printer.

( Note :- remember to send through the scan to e-mail option directly. You must have Microsoft outlook or outlook express configured on the computer Else it will not work. )





Posted on May 05, 2010

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