Question about Brother MFC 490cw Color Inkjet Multi-Function Printer

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My brother mfc-490cw I can't send or recieve faxes.

My printer is on a wireless system that is on a 2 wire router. Error messages include system busy, poor line connection, and out of memory.
Can you help me?

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According to the User's Manual for the Brother MFC-490CW:

  • Poor Line Connection indicates an issue with your telephone line (Page 136). If you are sharing the fax line with any splitters or computers, try connecting the MFC-490CW directly to the phone jack and send a fax. If you are still getting a Poor Line Connection error message, call the telephone company and have a repair technician check your telephone line.

  • Out of Memory error message means the machine's memory is full (Page 138).

    Try pressing Stop/Exit and wait until all current operations finish and try again.

    Try clearing the data in memory. To gain extra memory space. turn off Memory Receive (See Page 48).

    Try printing the faxes that are in memory (See Page 49).

  • System Busy error message wasn't in the manual, but I suspect it means there's a current operation in progress and the machine needs time to finish before moving on to another job. Just wait for the current job to finish, then try again.

Posted on May 05, 2010

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User Manual for BROTHER MFC-490CW Color Inkjet All-in-One with Wireless...


Hi guys,<br /><br />Here's an official Usermanual/ brochure for BROTHER MFC-490CW Color Inkjet All-in-One with Wireless Networking.<br /><br />Link:<br /><br /><a href="http://www.brother-usa.com/VirData/Content/MFC/ModelBrochures/MFC490_Catalog_Pages.pdf">http://www.brother-usa.com/VirData/Content/MFC/ModelBrochures/MFC490_Catalog_Pages.pdf</a><br /><br />Click on this link or copy and paste the complete link into your browser.<br /><br />If I could be of further assistance, let me know. <br /><br /><br />Thanks,<br /><br />LETMEFIXIT<br />

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I have a mfc 490cw lc61 seriesw brother printer and have forgotten how to set up to send and recieve faxes.


The manuals download page for this model is here. You'll find the information there. Thanks for using Fixya!

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Can't access Brother MFC-490CW printer using D-Link 628 wireless


You will have to reset the "Path" to the printer, so the "Client" PC can find it. EG: \\MSHOME\Brothermfc, also ensure "Sharing" is enabled in Properties on "Main" PC. Also ensure you are all on the same "Workgroup" & PC's have a "Name", and the "Printer" is installed on the "Client" PC too. and you can print a test page from the clients too..

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My scanner/faxer won't scan for my mfc-490cw brother product. I always have to reset it and push 20 buttons so I don't remember how to do it. Can you help?


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I have the MFC-490CW, I am trying to install it to be wireless. But I can't figure out some of the items. How do I find the WEP key?


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Nov 03, 2009 | Brother MFC 490cw Color Inkjet...

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My brother MFC-490CW all of sudden will not send or receive faxes it scans and dials like its going to fax but then it goes into telephone mode


Some guesses - phone line connection bad at the printer. (Connect the wire to a phone and confirm dialtone).

Software blip... Reload the drivers from the CD.

No other suggestions right now... keep us informed!!

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Brother mfc-490cw is offline


If you are running Vista and SNMP is turned off
1. Check to see if SNMP is turned off this is a component of Vista
a- Control Panel
b- Program and Features
c- Left side of screen you should see turn windows features on or off
d- Click on this a window box should open scroll down and see if SNMP feature is checked if it is then turn it off (unchecked) follow these steps
e- Under printers select Brother MFC-940CW printer right click
f- Select run as administrator
g- Select properties
h- Select ports
i- Select button configure ports
j- Under port settings uncheck enable SNMP
k- Click ok printer should be on line
l- To find MAC address for MAC filtering on router
m- Run the brother remote setup program and note the IP address
n- Run the command prompt as an administrator at the prompt type the following “apr –a” without the quotes and then hit return and note the physical address (MAC) for the above IP address you noted. Log on to your router and enter the MAC address from the step above and save.
o- Run the brother remote setup program again and change TCP/IP from “auto to static” please note you must have box checked at the top of the window edit network settings.
p- Restart the computer

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Brother MFC-490cw stopped working


I would think so! Here's how to contact them. They will need your model# and serial# of your printer:

7777 North Brother Blvd.
Bartlett, Tennessee 38133
1-877-BROTHER (877-276-8437)
901-379-1215 (fax)
M-F, 9:00am to 8:00pm Eastern Time

Jan 10, 2009 | Computers & Internet

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FAX CAN BE SENT BUT NOT RECIEVED


check this out. Reinstall the new drivers and utility.
brother diver
please rate me

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