Question about RIM BlackBerry Bold 9000 Smartphone

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Blackberry bold completely dead will not do anything. no lights, no reboot when battery is removed.

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1. It could be a dead battery. Try replacing your battery with one you are sure is working. Ask a friend who has a working Blackberry of the same make and model, if you can use their battery to test your Blackberry.
2. If your Blackberry doesn't respond to a working battery, it may be a damaged power supply. At this point, your blackberry needs repair or replacement. If it is still under warranty, send it back; otherwise, find a blackberry repair shop or buy a new blackberry.

Posted on May 05, 2010

  • Jose Ferrer
    Jose Ferrer May 08, 2010

    You marked this solution as somewhat helpful. Did you try any of the suggestions?

  • Omar  Torres
    Omar Torres Nov 22, 2010

    I own a blackberry which suddenly does not work anything, no red lights nothing!!!, i found in the internet that make a discharge with a wire clip, between source power and a point near from eeprom works! and it works for me!!!! the red lights turn on, i think is a problem about eeprom because the internal battery(yes the circle one) is not working so it is necessary a discharge, you can find about this in google, it is a really easy problem to solve :),
    this is the page, but it is in spanish,http://zonablackberry.com.ve/forum/black... below explain how to implement a wire between points A and B in order to start eeprom, please make this at your own risk, i made it and it works!!!! 100% solved my problem,

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Have you tried plugging the BlackBerry is different outlets or tried a different USB cord?

Does the BlackBerry show a charging symbol or is the LED flashing red or green?

I look forward to your reply.

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SIMPLE FIX:
Symptom: My blackberry BB keeps rebooting and restarting; endless loop.

Solution: Remove battery, Re-Insert Battery, replace case backing & PRESS & HOLD on back of casing when reboot gets to just before home screen.
Keep holding until home screen comes up completely and everything loads. (usually 10-15 seconds once home screen appears)
IMPORTANT: WHERE to press & hold back of phone/battery casing when rebooting;
On back of phone casing there are 2 gold strips that hold 2 gold nodes on phone down. THIS IS WHERE you press.
In essence you are firmly holding these nodes down with back casing on, just as phone reboots to home screen.

Works every time for me. Hope it works for you.

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I have the same problem with my Blackberry 8120, died this morning, will not switch on, no red light, no charging light, completely dead... my computer does not recognise the blackberry at all so cant install any new software.. plus I need to recover all the information that is on the handheld... please help if you can....

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that should clear up the problem.

Removing the battery is how you reset the software on a smartphone

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