Question about Vtech CS5121-2 Cordless Phone

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No sound my phone fell off the counter and hit my floor, now I can't hear anything from the speaker on the phone. Nothing is rattling inside and all the wires seem to be connected. What can I do to fix this problem?

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Its broken.

Posted on May 06, 2010

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Sounds like the speaker in your phone is broken. This can happen if the phone takes a relatively small fall and hits the floor in the wrong way. If this is the case, there really isn't anything you can do to fix it. I'm sure you've tried this, but in case you haven't, make sure the in-call volume is up all the way while talking. Try plugging in a headset and seeing if you can hear through the headphones. If you CAN, then it's DEFINITELY a broken speaker. If not, it sounds like a software problem.

Either way, you're going to have to bring it to your nearest phone provider's store location and have them look at it. If they can't prove that it's because of something you did, they will probably replace it for free. If not, you may have to pay a relatively small fee to have it fixed/replaced

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