Question about HP Officejet 5610 All-In-One InkJet Printer

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Carriage jam how do i fix that problem please

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Unplug the USB cable from the printer to the computer if it is connected.
Make sure you unplug the Power cable too.

Take out the duplex-er ( A box at the back of the printer which has two buttons at the ends of it which you can press to detach it from the printer :- It is used for duplex printing ) from the back of the printer.

If you do not see the Duplex-er then there must be a door whose lever you can pull to open it and see inside the printer.

Once you take it out you can see the ROLLERS and the ROD which takes the printer page and rolls back to give you the out put.

Take a lint free cloth and clean the rod and rollers. Try to move the rollers in clock wise or anti clock wise direction. If it moves fine Other wise hardware issue.

Now attach the Duplex-er back to the printer.

Open the Front door and move the carriage with your hand back and forth. If there is no obstruction Follow the steps below else Stop here and replace the printer.

Now Reset the printer:-

To reset it.


Connect the printer power cord to the Wall Outlet or Wall Jack.
Make sure it is not connected to the Serge Protector or power strip.

Partial reset :-

Now on the printer itself. --> Press and hold the
# and 3 button at the same time. Now take out the Power cable from the back of the printer and wait for 20 sec. Now put the power cable back in the printer. Now release the two buttons. ( Note :- remember you need to hold down the # and 3 button the hold time )

(On the printer screen it should say Part nvm reset.)

Now try to turn on the printer and check if it shows the carriage jam option. If it works Perfect. If not then do this :-

Semi-Full Reset:-

Open the front door and take out all the cartridges from the printer. Now close the door.

Now on the printer itself. --> Press and hold the
# and 6 button at the same time. Now take out the Power cable from the back of the printer and wait for 20 sec. Now put the power cable back in the printer. Now release the two buttons. ( Note :- remember you need to hold down the # and 6 button the hold time )

( On the printer screen it should say Semi-Full rest )

The printer might shut down automatically or may be it won't. At this point Put the cartridges back into the printer and then turn on the printer if it was shut down.
or If the printer is on turn it off and then switch it back on.

The problem should be resolved up till now.

If still the problem Exist Call HP as the product has gone bad.

HP :- 1-800-474-6836 ( Tech Support )

Posted on May 05, 2010

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Posted on Jan 02, 2017

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My hp printer 5525 shows carriage jam how can i fix this?


If you lift the lid to get access to the cartridges, there should be a diagram showing you how to unjam the carriage. I have a 564, & it has that feature.

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Tip

Carriage Jam Error on HP Printer There is nothing much to do if you get a...


Carriage Jam Error on HP Printer

There is nothing much to do if you get a Carriage Jam error. We can give a try to solve it ( Usually carriage jam error results in Hardware failure )

Follow the instructions below to resolve Carriage Jam issue.
  1. Turn off the printer.
  2. Open the rear access door ( or duplexer )
  3. Check for any bits of paper stuck, if so, remove them.
  4. Open the front access door where you see the cartridges. Check for any paper pieces, if so, remove them.
  5. Move the carriage manually 5-6 times from left to right.The carriage should move freely. ( Do not apply force )
  6. If the Carriage does not move freely, try to remove the cartridges and close the rear and front access door.
  7. Power on the printer and it will prompt you for missing cartridges.
  8. Install the Cartridges.If it does not prompt you for cartridges missing, you will find Carriage Jam Error on the screen
  9. This indicates the printer is faulty and needs repair

In any condition if you are not able to fix the issue, Contact HP ( 1-800-474-6836 ) If the printer is In-Warranty please contact HP for replacement. HP may charge for repair for Out of Warranty printer

Regards,Ron


Please rate this solution if it resolved your problem

on May 20, 2011 | Office Equipment & Supplies

1 Answer

I'm getting an error msg and can't print. It says please fix cartridge jam and hit enter. I can't find any jam. What do I do?


If there isn't a cartridge jam then it's probably a carriage jam:
However, I'm not too familiar with clearing a carriage jam. I just know that if your cartridges are not blocked then the carriage is likely at fault. You will need to Google this on how to fix a carriage jam.

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2 Answers

How can i clear carriage jam


If you are getting a 'carriage jam' error as soon as you turn on your printer with no tasks in progress, then check for any piece of paper stuck in the carriage. Remove the paper carefully. If the paper tears, part of it might remain inside the paper path and damage the product.

Follow the steps for fix HP Printer Carriage Jam

  • Turn off the printer and open it to see where the paper is stuck.
  • Manually move the carriage toward the opposite side.
  • Check the paper path and remove any piece of paper or any other object that is stuck in the path.
  • Reconnect the power cord and turn on the printer.
http://www.fixya.com/support/t6088190-hp_7400_displays

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Open door. clear carriage jam, and then press ok


Did you mess with the carriage because it will stop moving if you messed with it and that ain't very good...

Jan 16, 2010 | HP Officejet 5610 All-In-One InkJet...

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Error message carriage jam and/or paper jam


Often a carriage jam is caused by a paper jam. If you're getting a carriage jam message and a paper jam message, this video should help.
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1 Answer

My printer have carriage jam


try to move the carriage manually left and right...will fix the issue.

Nov 24, 2008 | HP Office Equipment & Supplies

3 Answers

How to fix paper jam Epson CX3650?


Please perform the below steps.

1. Switch off the printer and disconnect the power supply. Allow any residual charge inside the all-in-one printer to dissipate before putting your hands or any metal tools inside the chassis.

2.
Pin down the exact location of the jam. The 3 hot spots for a jam are before a sheet completely leaves the paper tray, anywhere between the feed tray and print carriage or between the print carriage and output tray.

3.
Take off the front paper tray if the sheet jammed while still in the front area of the printer. If here, you should be able to see most of the paper.

4.
Pull the sheet with both hands and steady pressure. Do not tug as you might rip the paper, leaving a piece deeper inside the machine.

5.
Open the back panel to reach paper jammed between the feed-tray area and print carriage. Carefully remove the jammed paper.

6.
Use the carriage access door to get at a jam further inside the printer. You may need to remove the print carriage to get to the jam.

7.
Replace all parts and return any access panels to their closed and locked positions. Plug your printer back in and flip the power switch.


CREDITS: nanicool


IF YOU DONT GET FIXED WITH THIS THEN PLEASE REPLY BACK.

I SHALL BE GLAD TO HELP YOU WITH YOUR PROBLEMS.

THANK YOU

REGARDS
SWEET RASCAL

Jun 28, 2008 | Epson AcuLaser C3000 Printer

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