Question about Microsoft Office Outlook 2007: Windows

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Microsoft outlook won't send or receice email

I brought my computer home from work, it has microsoft outlook 2007 (windows XP). Now I can't send or receive email. How can I resolve this? Can I reset to original settings? I've been clicking on things to try to correct and probaly have things messed up.
Thanks

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  • ldh1 May 05, 2010

    I don't need to connect to my office network. This is strictly for my personal use...it's a different ISP. I'm connected to the internet, but just can't email.
    Thanks

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I guess you are in a office domain while inside office, so you can just connect your network cable / wireless lan and send / Rcv mails....but once you ar at home you are out of the office network / domain.....
to send mails from home you need to check with your network admin guy how to do that, as you may have to get a login id and password for connecting to your official domain from a public network....
there are many things that need to be done for that....
1 you need to get into the domain of your org.
2 your PC / email setting needs to be given the correct DNS address, IP address, mail box address etc....
Pls check with your email admin guy and get it fixed.
reg

Posted on May 05, 2010

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4 Answers

Problem with Microsoft Outlook 2007


As the issue happens during sending and/or receiving of emails, the usual suspects are having a virus scanner installed which integrates itself with Outlook or having a corrupt srs-file(srs stands for: Send Receive Setting).
The solutions in this case are quite easy;
§Disable your virus scanner's integration with Outlook
This is a recommended procedure anyway, even when you don't have the error. For more background information about this see: Disable virus scanner integration?
§Reset your srs-file
The srs-file contains the settings that you set via the Send/Receive dialog in Outlook (CTRL+ALT+S). To reset it, simply rename it to .old when Outlook is closed. For more information and step-by-step instructions see: Cannot Edit Send/Receive Settings
Also you can use these steps:
Go to C Drive> Program Files> Microsoft Office> Office 2007. After doing this you will see the PST files. Right click on it and go to the Properties and then select the Compatibility tab. Click on it to clear down all the Compatibility Mode Check Box. After doing so, click on Apply and then press OK. Restart the computer and your problem is sorted out.
If it useless use special tool.
See more: http://www.oemailrecovery.com/outlook-recovery.html
Regards!

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Follow the below mentioned steps to set Outlook as your default email client.

Steps for Windows 7 and Vista -

- Click Start and in Start search box type 'default programs'.
- In Search results, click default programs under Programs.
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Steps for Windows XP and earlier platforms -

- Start Internet Explorer. Select Tools -> Internet Option -> Programs tab.
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Regards
Jane

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Do you have Outlook set up to work with a specific email account? The details of how to make Outlook send mail vary depending on which kind of email you are using (Gmail, Yahoo! Mail, etc.). You can find instructions for making Outlook 2007 work with many of the common types of email at:

http://www.living-with-outlook.com/outlook-web-mail.html

If this doesn't help, you should post information on the kind of email service you are using. Specifically, who is the email provider (Comcast, Verizon, etc.)

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