Question about Dell OptiPlex 360 Desktop Computer
My USB Ports work fine when getting in setup but seem disabled when OS starting up, then imposible to use mouse or keyboard
Have you tried the option of working in safe mode ? Well this could be either of these three issues.
1) A corrupt OS system file that fails in complying with the drivers installed.
2) A Virus attack that has corrupted the Driver files or pnp service that could be again a reason.
3) The usb hardware (Chipset) has an issue but this could be least possible as you said that the setup detects.
Try to run a virus scanner and find out if virus issue is bugging.
Run the Windows OS repair disk and try a repair.
Install the drivers once again.. after uninstalling the current one and restarting the machine.
Before you could do all these, try a safe mode boot to see if it works.
Posted on May 05, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Apr 21, 2012 | Dell XPS 400 PC Desktop
Feb 19, 2010 | Compaq Presario Notebook
Jan 27, 2010 | Dell Latitude D600 Notebook
Nov 05, 2009 | Dell 2 Button Mouse 6u226
Sep 03, 2009 | Dell Dimension 3100 PC Desktop
Apr 01, 2008 | EliteGroup nForce3-A Motherboard
155 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: