Question about SanDisk Sansa e250 MP3 Player

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Disconnects and reboots right at the end of copying new files

I've never had this problem before, but today when I went to upload a few new songs to my Sansa, right when it finished copying the last song from Media Player, my mp3 player rebooted and a window popped up on Media player that either said that the device is not functioning properly or that is not connected. Even though it looks like it finished copying the files, they don't show up on my MP3 player.. thanks for any help!

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What i would recommend you to do is to uninstall the device and reinstall it back...tou uninstall it...assuming that you are running windows xp...click on start, right click on my computer and go to properties..you should have your systemDisconnects and reboots right at the end of copyin - 1.gif properties open then click under hardware then device manager...look for the sansa device..it usually located under portable device..if its not showing there i would recommend you to look for under disk drivesand see if its there..right click on the device and click on uninstall...after you unintall it unplug your device from the computer and check to usb mode..it has to be under MTP mode or auto detect...after you check the mode open up your windows media1.gif player click on tools, options and click under privacy...clear the history and caches...after you finish you can plug the device on the back of the computer not the front then windows should recongnize it and it should work properly..if that doesnt solve the issue reinstall Windows media player again..If you still having problems..you can contact me again or you can call sandisk at 1-866-726-3475...
Please rate accordingly
Thank You
Computerrep

Posted on Mar 28, 2008

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Corrupt files for sansa -

Plug your player in, in MSC mode.

Right-click on it.

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Click "tools"

Click "Error Checking"

Check both the boxes on the error checking window that pops up, and click start.

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download the Sansa Connect Recovery Tool from:
http://www.sandisk.com/Retail/Default.aspx?CatID=1532
then get a firmware upgrade from the Sansa website

If that fails, t
here are a few different possibilities.
0.5) make sure the songs are in mp3 or WMA format
1)Your subscription to your digital music service such as Napster, etc has expired. Sorry - unless you renew your subscription, you will not be able to play these songs again.
2) Your songs have DRM-encryption on them. To check and see, right click on an individual song name in Windows Media Player, and click on "License" or "Digital Rights"; if the affected songs have DRM encryption, then get DRM-removal software.
3) Your songs do NOT have DRM-encryption on them. In this instance, follow the procedure for item#2, except click on the link in the License or digital Rights tab that says "acquire license" (make sure you are connected to the internet first).

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Take out the four screws on the back and pop out the battery then put it back on. Make sure you synced the songs properly. Add to the problem how you added your songs and I might be able to help.
Good Luck

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