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2004 acura tl navigation system screen is stuck with a green banner reading "please check disc." The disc looks fine, no major scratches, what should I do to get the system to properly read the disc?

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  • kjobin May 05, 2010

    No that didn't work - I don't even think the navi system played the disc since I couldn't hear anything. Somehow the system needs to be reset or its just flat out fried. Any ideas other than just disconnecting the battery?

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There is possibly some lint or dust on the inside disk contacts in the unit. In high humid areas, there can be a slight amount of oxidation, and either will give you problems. Use compressed air, and blow out the disk compartment. Use some alcohol and a soft cloth to clean the contacts of the disk. If you can get to the contacts inside the unit with a qtip, try to clean them gently if you can. Otherwise, there is an electrical contact spray cleaner that is available at Radio Shack that you can use. If those things don't fix your problem, it's probably going to be a cracked trace on a circuit board inside the unit (from vibration), and that would require service, but since they don't troubleshoot to that level, they will just replace a whole board, and the cost can be prohibitave to having it fixed. Make sure you get an estimate first, then you can figure out which way is best to go. Hope this helps, and good luck.

Posted on May 05, 2010

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Hi! It's easy. Try to run a cd cleaning kit into the unit. The cd usually has a tiny brush on one end, this is used to clean the optic lens and it will surely help on reading discs. If no luck, I believe that you will need to have the lens calibrated. Lets just hope that option 1 works. Hope this helps and have a good one!

Posted on May 05, 2010

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