Question about Konica Minolta magicolor 2430 DL Laser Printer

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Help How do you move the toner rack manualy??

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On the right side of the printer, if the top cover was shut it would be under the "cancel" button there is a "bow tie" shaped hole. Stick a key in the hole and push down. This will release the drum so it can be turned by hand.

Posted on Mar 28, 2008


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Posted on Jan 02, 2017


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I am getting call service 17 message on my scanner cum printer Panasonic KX-MB1500. Please suggest a solution?

Toner cartridge rack error.Error detection when the black cartridge home position sensor is not set to on within 3 seconds after the rack motor has started to operate during initialization of the toner cartridge rack position.

Nov 03, 2013 | Minolta magicolor 2300W Laser Printer

1 Answer

I have a Xerox 6115 that keeps saying the Cyan cartridge is not installed, even after we put a new one in! How do I fix this?

The toner is positioned by the Toner Rack . The Rack Postioin Sensor 130E11800 needs to see it there. Otherwise it reports a toner problem.

Clean that sensor, or replace it.

If the Toner Rack isn't moving then maybe you need the motor or figure out what is mechanically binding that Rack.

Item, Inc.

Aug 17, 2010 | Xerox Phaser 6115MFP/D - Multifunction -...

1 Answer

There is nothing on the sheets, blank paper is coming out

the problem could be that toner station arent close enough to drum.
Open copier and try to close the toner assy manualy, check the handle too.

Jul 07, 2010 | Canon PC-735 Copier

1 Answer

Fatal Error 17H


Thanks for using FixYa. Error 17H means rack rotation failure. While replacing toners, one of them might not be sitting right and due to this cause, the cartridge is stalling the rotation of the rack. You need to remove all of the toners installed by selecting the properties of the printer. After that select "install toner" and reinstall all of them. Check for any physical damage on anything around the toner rack or a small piece of paper jammed in the right hand side of the toner rack.

Please do accept the solution and revert for further assistance.


Jul 23, 2009 | Konica Minolta magicolor 2300DL Laser...

3 Answers

Ricoh aficio cl7100 doesn't print yellow

does the demo page print ok?

try pushing the yellow developer unit in tight.

May 06, 2009 | Ricoh Aficio CL5000 Laser Printer

2 Answers

Service Call 17H This pops up when I try to print multiple pages.

TONER RACK • If the toner cartridge does not rotate

rack rotation

Electrical components for detection of the malfunction
Rack motor (M2)
Rack clutch (CL1)
Rack home position sensor (PC4)
Master board (PWB-A)
Controller control board (PWB-P)

Step Remedy Reference
Control signal Location(electrical component)
1 Check PC4 operation. 149 PC4_ON 3-F
2 Check CL1 operation. 150 CL1_REM 2-F
3 Check M2 operation. 151 - 3-E
4 Replace PWB-A. - - -
5 Replace PWB-P. smileevil.gif

hope this helps

Jan 09, 2009 | Office Equipment & Supplies

1 Answer

Where are the toner cartridges in magicolor 2300 dl

rack rotation

open door, remove waste toner box then you have to find a small switch in left side and push it wit screwdriver or something, then you can rotate the toner rack manually. then install the waste toner box again and power up printer.

Sep 01, 2008 | Konica Minolta magicolor 2300DL Laser...

1 Answer


Rack rotation failure, I'm not 100% that this is that error, but does the rack, where the toner are move ? if not, move it with manually a little bit then restart printer.

Nov 14, 2007 | Konica Minolta magicolor 2430 DL Laser...

1 Answer

Service call Message

Hi. A 17H error indicates that there is a toner rack rotation failure. There is a good chance that at least on of the toners is not seated right and that is keeping the rack from rotating right. If you can select "remove toner" on the display that is on your printer, remove all of the toners, then select "install toner" and reinstall all of them. Also, you will want to check for any physical damage or anything that may be jamming up the toner rack. There could possible be a piece of paper jammed in the right side of the rack. Hope this helps. Good luck.

Jun 30, 2007 | Konica Minolta magicolor 2500W Laser...

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