Question about Xerox Phaser 8400 Laser Printer

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What's that Fault: 37.002.47 : 17 34 84 for Xerox color 8400 Think .....

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 2072 Answers

SOURCE: xerox phaser 8400 fault 37,016,43:24800

Sadly that is not good.That normally is one of the heaters in the print head has failed not warming up enough to allow the ink to remain liquid. It frequently is the result of a failure of the electronics module, none of the most likely problems is a cheap fix. I will give you the list of most probable causes.
Wish I had a more hopeful answer.


PARTS:Parts are listed in the order of highest probability for repair.
NUMBER QTY DESCRIPTION
119649580 1 *ELECTRONICS MODULE (STRIPPED)

671529180 1 I/O BOARD

650430300 1 *PRINTHEAD ASSEMBLY
The electronics module. Listed as stripped, means it comes without the ram and nvm boards. When that fails it is a portion of that module that supplies the heater voltage. I think its a 50 volt source off hand.

Posted on Apr 22, 2008

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SOURCE: 8400 and 8560 Xerox tech manuals

Give this location a look.

http://www.techmediacd.com/?gclid=CJ_Fn8jd7pICFQduIgodZS8qwg

Posted on Apr 22, 2008

SOURCE: Fault code

well..it's a system error code..is this an older machine, by chance?




Posted on Aug 20, 2008

SOURCE: xerox phaser 8400 fault

I have the same type of error and it's most likely a power shortage to the printerhead. Very expensive part to replace, like $700-800. You might as well buy a new printer for that price!! This was caused to my printer by a power outage the night before.

Posted on Aug 29, 2008

pineworks
  • 4041 Answers

SOURCE: xerox phasor 8400 - fault 37,004,40:157517"

Hi I can gave you some error codes but this all I can do hope it be of help to you.
8,009.4x:CAP_FAULT_MP_NO_ CLUTCH_STALL:

  • The media path motor has stalled while moving without the clutch engaged.
33,001.4x - TM_DEV_FAULT_MPT_WIDTH_VALUE_TOO_LOW
  • Tray 1 status:
1. Check the wiring and connectors from the front door to the I/O board.
2. Run the Test Tray 1 Width Sensors.
3. If the test fails replace the front door.
4. Replace the I/O board.

08.055.44:
  • The media path drive module has stalled while engaging the head tilt.
37,008.44:
  • The Preheat preheater is not drawing the expected power from the supply.
Run the Preheat Heater test, check the wiring. If test fails and no apparently problem is evident, replace the preheater.

05,002.42:
  • Problems with the Y-axis. It could be the belt,motor or the drum.
7,008.4x: PM_FAULT_HEADTILT_NOT_ ENGAGED
  • The printhead tilt is not engaged, so it didn't tilt back properly or the printhead is stuck in the tilted position by the tilt lock arms. The process motor gear train getting out of sync can also cause this error.
1. Try rebooting the printer.
2. Check for an obstruction or damage in the process gearbox.
3. Ensure the gears are correctly aligned and homed. If faulty replace the process gearbox
assembly.
4. Run the Tilt Axis Drive test to test the headtilt.
5. Run the Head Maintenance Wiper Clutch test. If the test fails, replace the wiper drive clutch.
6. Run the Wiper Axis Drive test.
7. Replace the exit assembly.

7,010.4x: PM_FAULT_HEADTILT_HOME_ERROR
  • The printhead is stuck in the tilt position by the tilt arms. The process motor gearbox being out of sync can also cause this error.
1. Reboot the printer.
2. Verify the lock arms rotate correctly.
3. Check for spilled ink around the printhead.
4. Check the process motor gears for damage. Ensure the process gears are correctly aligned and homed.
5. Verify the process gear box, process shaft, and drive module shaft are at home position.
6. Verify the headtilt gear will engage, see the home positioning procedure on page. You can manually engage the headtilt gear.
7. Run the Tilt Axis Drive test.
8. Run the Process Motor test.
9. Run the Head Maintenance Clutch test, if the test fails replace the clutch.
10.Run Wiper Drive test. If this fails inspect the wiper drive system.
All The Best: Pineworks

Posted on Jan 30, 2010

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1 Answer

Xerox Phaser 8400 Fault 37,008.44:9490


this is a Preheater error 37,008.44 I will put the link below so you can see how to fix it the repair for that error is on page 105
https://www.office.xerox.com/partners/products/Phaser8400/SQRG/8400_85XX_Service_Manual.pdf

Jul 23, 2009 | Xerox Phaser 8400N Thermal Printer

1 Answer

Service message: Fault 37,004,40:50081


Hi abonk:
This is your problem.

37,004.4x - PEST_FAULT_RESERVOIR0_HEATER_DISCONNECT
PEST - Reservoir0 Disconnect Reservoir0 is not drawing the expected power from the
supply.
1. Run the printhead Reservoir Heater test.
2. Verify printhead wiring.

Your preheater needs to be replaced.
Xerox Preheater Part # 119641980
This part will have to be replaced by a certified Xerox technician.
Hope this helps

May 22, 2009 | Xerox Phaser 8400 Laser Printer

1 Answer

Error in xerox phaser 8400


37,004.40: PEST - Printhead Reservoir 0 disconnect. Reservoir 0 is not drawing
the expected power from the supply.

One of the printhead cables may have come partially unplugged. Also, an ink spill on the circuit board could lead to this problem.

Apr 13, 2009 | Xerox Phaser 8400 Laser Printer

1 Answer

Xerox phaser 8400 error code


That code is a jet heater code.The most likely problem is a bad print head, the second most likely bad item is the electronics module that supplies the 40-50 volt source to the print head heater.

Sep 22, 2008 | Xerox Phaser 8400 Laser Printer

1 Answer

Fault code


well..it's a system error code..is this an older machine, by chance?




Aug 20, 2008 | Xerox Phaser 8400 Laser Printer

2 Answers

Xerox phaser 8400 fault 37,016,43:24800 ????


Sadly that is not good.That normally is one of the heaters in the print head has failed not warming up enough to allow the ink to remain liquid. It frequently is the result of a failure of the electronics module, none of the most likely problems is a cheap fix. I will give you the list of most probable causes.
Wish I had a more hopeful answer.


PARTS:Parts are listed in the order of highest probability for repair.
NUMBER QTY DESCRIPTION
119649580 1 *ELECTRONICS MODULE (STRIPPED)

671529180 1 I/O BOARD

650430300 1 *PRINTHEAD ASSEMBLY
The electronics module. Listed as stripped, means it comes without the ram and nvm boards. When that fails it is a portion of that module that supplies the heater voltage. I think its a 50 volt source off hand.

Apr 22, 2008 | Xerox Phaser 8500/DN Printer

2 Answers

Xerox Phaser 8400


There is a flag sensor on the registration assembly that is possibly broken.

Sep 07, 2007 | Xerox Phaser 8500/DN Printer

3 Answers

Xerox phaser 8400


The first obvious question is, "Does it have blue ink/wax?" Is it displaying any errors? Have you tried the Xerox support site? They have a fantastic utility that can connect to your printer and diagnose many problems. Here's the URL for the utility: http://www.phasersmart.com/ They also have a wealth of information in their knowledge base. Here's the URL for the support page for the Phaser 8400: http://www.office.xerox.com/printers/color-printers/phaser-8400/sprt-enus.html Did anything happen before the blue quit printing? Have you tried running a cleaning cycle?

Aug 21, 2007 | Xerox Phaser 8400 Laser Printer

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