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One of two problems..you have a bad color cartridge or you have a blocked jet in the print head. If you still have the old color cartridge, try reinstalling it to test the colors. If you see normal colors, its the cartridge. If not its the print head. You can clean it with an alcohol swab; just be gentle.
Could be the communication between the printer and the computer...(operating system or driver) or, it could be the ribbon cable that connects to the print head. or, it could be the connection where the cartridge connects to the printer, may be dirty. Get some long Q-tips and some alcohol and get in there and clean it. (don't clean up any necessary white grease that keeps it lubricated though)
Hello sir; Are you using remanufacture ink cartridge? if yes, why don't try brand name cartridge, if still don't work, my suggestion go buy a new machine much save more than send to the shop for repaire.
actually, I bet you cannot print text either. It will come out very faded or completely blank. It is an issue with the printhead, on the black ink cartridge side. You can try cleaning it using the printer itself (Menu -- clean printhead -- deep clean ). IF you have the same problem, contact kodak aio support @ 1 800 421 6699 (open til midnight on ET) or go to www.kodak.com/go/atg and follow the troubleshooting steps there to fix the problem or replace the PH.
An inter active website is being provided by Kodak to help their customer w/ this issue.....Try using www.kodak.com/go/itg and use missing colors for sub class if this does'nt solve the issue call Tech. support. (1 800 421 6699)
I have had the same frustrating problem.
I cntacted the Kodak live web chat help line and after removing the print head,switching the machine off for 1 min and reconnecting.Clean heads and recalibrate.
.....Still the same.
They then told me the print head was faulty and to contact Kodak for free repalcement.