Question about HP iPAQ H5550 Pocket PC

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(status=5,error=-102,retcode=0) hey i ended up on your posts about how to fix this problem and i was wondering is i could bug you for the updates you supplied to the other person with the same problem?? thanks either way

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  • fonzidabear Apr 08, 2008

    yes thanks it's a hp5455 in English

    my email is

    much appreciated

  • JM77 Jun 11, 2008

    I have hp iPAQ 5555, ROM: 1.00.13 ENG, OS: Win-CE 4.2. Issue started 3 days ago. When powered on: Error msg: "Failed to start background reading (status=5, error=102, retCode=0). Perform a normal reset and try again" Fingerprint scanner does not scan or allow access, but I can login using PIN. Active sync is OK. and other functions I use seem OK. I've tried soft and hard reset, no change. Well past any warranty. I've never done a ROM reload, but interested. Thanks, in advance for any assistance, JM -


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After reading many posts, I thought I was headed for a ROM upgrade at the very least, but I came across 1 that said "Remove battery for 5 seconds - it's fixed every iPAQ problem I've had". Too simple I thought, but low risk, so I tried it - it worked! No more error message & the fingerprint scanner works once again!

Posted on Jun 12, 2008

  • JM77 Jun 19, 2008

    Good point, I'm in total agreement (if it happened once, it could happen again, with no assurrance that the easy fix would work).


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Please provide me the pda model you have and an email adress.
Also please tell me what language should the rom file be. If I don't find that specific language I'll send the english standard one.

Posted on Mar 29, 2008


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Jvm 102 my blackberry 8900


Here is a temporary solution if you don't want to return your defective BlackBerry and loose all your informations:

JVM 102 error means that a .cod file on your BlackBerry seems to be corrupt. By doing the following steps, you will have a chance to backup your BlackBerry and re-install the OS.

1. Download and install JL_Cmder. You can find it on the web by Google it, or you can go to this web page:

2. Connect your BlackBerry to your PC.

3. Start JL_Cmder and select the option 2 (Event log).

4. Scroll down to the bottom of the log and look for "JVM Error 102." The line before it, should tell you exactly what file is causing the error. Save the file name; you will need it later.

5. Go to Start / Run, and type "CMD" and press Enter.

6. Change directory to the JL_Cmder installation folder.e.g., type: cd "C:\Program Files\JL_Cmder\" and press enter.

7. Type the following command to remove the corrupted file:javaloader.exe -u erase -f FILENAME where FILENAME is the name of the corrupted .cod file.

8. Disconnect your BlackBerry from your PC and restart it.

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10. Reactive your BlackBerry

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What does JUM error 102 mean on my blackberry?

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take it to service and repair, once verified that this is the jvm 102 error, they (the s&r dealer) are supposed to give you a refurbished or new ptn. if they have to ship one to you it is supposed to ship within 24 hours. they are also supposed to waive the normal exchange fee of $45.

if they dont do this, call bb supprt from the store and the rep from tier 2 will talk to the dealer and set him straight for you....
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Not Loading Up

You may be in need for a ROM update/reinstall. It is pretty easy to do that. You can either go at HP's web site and download a ROM update for your specific model. Make shure you select your operating sistem rigt. Or you can browse the internet for a specific ROM update for your model. I recomand the HP site, and if you have problems regarding the ROM update process, or the ROM and OS version you need, please reply here and I'll guide you throught. Good luck.

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after a number of soft resets the problem seems to go away.... for no apparent reason. However the problem then reappears for no apparent reason.

Sep 14, 2005 | HP iPAQ H5550 Pocket PC

1 Answer

Ipaq 5555

If you did a "hard" reset and it doesn't work, it's a hardware problem... Send it in for repair.

Sep 07, 2005 | HP iPAQ H5555 Pocket PC

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