Question about APC (BE500U-WEB) (BE500UWEB) UPS System

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Apc ups flashes red light to replace battery, but battery is new

Our APC 500 quit working the other day and we had the battery checked out and replaced. It worked for a day and failed again with a error to replace battery. Is the unit repairable or should we replace it?
Thanks,
Eric

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  • Jocelyn Viau
    Jocelyn Viau May 11, 2010

    How old is you UPS?

    How good do you qualify the electricity where you live? In other word, how often does you UPS switch to battery power?

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I think by replacing the battery has not been the solution to the problem

u need to check the battery charging voltage when turned ON with main electricity, if no voltage present from charger, there is no question of battery getting charged and also once the battery is down with charge it may not re charge hence the indicator and alarm.
recomended to nearest service centre

Posted on Sep 13, 2008

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