Question about Toshiba SD-V392 DVD Player/VCR

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Incorrect Disc My kids were in my face and I put a DVD into the player on top of another DVD. I realized what I had done when I received the "Incorrect Disc" message. Now I can't get the DVDs out. Is there anything I can do??

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We removed the top disc by placing black electrical tape onto the top of the disc and gently pulling it out.

Posted on Mar 27, 2008

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I have a Toshiba DVD player SD K741. For the past few days, when I load the dvd, I receive a message on my TV screen "Incorrect Disc." What can I do to correct this?


incorrect disk error are common with the user putting in a disc that is not compatible with the player, in most cases it would have been a RW, that was written incorrectly. If this is not the case and it is a original disc you might want to purchase a cleaning dvd witch goes in and cleans the lens.

If that does not work then the unit's lens might be defective at this point.

1. Try other disc
2. try a cleaning disc

If those do not work then the issue is with the lens.

Thanks for your question please do not forget to leave a rating.

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Some machines work with -R some with +R. My suggestion is to try a + or - R RW which is rewritable. If you screw it up, no harm done because you can always reformat it and start over again. Don't forget to format the rewritable at the start.

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Hello have you cleaned the laser with a laser cleaning disc ? otherwise take the top off and get a clean cotton bud and put a small amount of white spirits on it and clean the laser when you have done this use another clean cotton bud and wipe off any exess fluid if any.
Does it play anything eg cd's or is it always saying bad disc ?

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UUURRRG


It may be that you just need to get a cleaner for the DVD player (disc with like little brushes on it). They are not expensive and have worked well for me in the past when my kids have done the same thing as your little brother.

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Where can you find the 1-2X DVD, I have only been able to find 1-4X and none of these work.

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I have the same problem, reads bad, won't play, took the top of a blow on it, alot, hoping dust would come off the lens, it did. Works now, also ran a disc cleaner in to after.

Have another dvd palyer, never had that problem, Philips.

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