Question about Weber Q300 Grill

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Q300 Grill: I just purchased a weber Q300 grills, i have a pro...

I just purchased a weber Q300 grills i have a problem with the burner what is the support phone number in canada?

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Customer service and support 1-800-446-1071

Posted on May 06, 2010

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1 Answer

I have q300 grill. It will not light with the igniter but wih match.


Make sure there is no food on the igniter tip. If not, you need a new igniter.

Oct 13, 2012 | Weber Stephen Products Q300 Gas Grill

1 Answer

Need to convert our Q300 propane grill to natural gas. Do you sell conversion kits?


Unfortunately, Weber grills are not convertible from one gas type to another. There are no conversion kits available for your model or any Weber model gas grill.

To confirm this, go to the following link and on page 2 under Warnings, last paragraph, left hand column, you can confirm this, if you like.

http://help.weber.com/manuals/pdf_files_2011/Gas/Weber%20Q/Q300320_OwnersGuide_41060_021011.pdf


The only advantage to converting it to Natural Gas is not having to refill the grill tank. The downside, is that you will loose the heating capability that Propane has. It burns cleaner and hotter than Natural gas, in an outdoor environment.

Hope this helped you. Happy Grilling!!

Jul 13, 2011 | Weber Q300 Grill

1 Answer

When I try to light my brand new Q300, it won't ignite. I can hear that the tank is on and gas is being sent to the grill. However, it doesn't light. When I shut the grill off and the gas tank...


What you have is delayed ignition. It's being caused by the gas regulator. It is solvable, though.

Turn the gas tank valve OFF and disconnect the hose from the tank.

Wait 5 minutes and reconnect the hose to the tank.

Open the tank valve VERY, VERY SLOWLY (Slow motion, slow).

Once the valve is fully open, light 1 burner and turn it to HIGH. Did the burner light and does th eflame height look correct? If so, light the remaining burner the identical same way. Now, to both flame heights look correct? If so, you solved the problem. Remember to always open the tank valve Very, Very Slowly. And always light the burners with the Lid/Hood Open.

If the above did not solve the problem, you will need to replace the Hose/Regulator Assembly. Since your grill is brand new, the Hose/Regulator Assembly will be covered under Warranty. Have your Proof of Purchase handy and call Weber 1-800-446-1071. Also, if you haven't done so already, register your grill before calling http://help.weber.com/register/ even if you don't need a new Hose/Regulator Assembly.

Hope this helped you troubleshoot & solve the problem.

Jul 06, 2011 | Weber Q300 Grill

1 Answer

Need to buy a handle light for weber family 300


Weber doesn't have a handle light for the 'Q' Model grills. But, you can purchase a generic clamp-on handle light from just about any home center (ie.Lowe's & Home Depot) or hardware store (Ace or True Value) that sells gas grills and accessories.

Hope this helped you. Please let me know. Thanks and Happy Grilling!!

May 16, 2011 | Weber Q300 Grill

1 Answer

Won't light entirely


The most obvious reason is that the grill may need a thorough cleaning.

The second is the is the OPD Valve on the gas tank. Turn off the tank, disconnect the hose from the tank, and wait 5 minutes. Reconnect the hose to the tank and turn it on very, very slowly, until it's fully open. If you have more than one burner, light each one at a time and turn them up to high. If this didn't solve your problem, it's back to the obvious ... the grill including the burners and their ports need a thorough cleaning. Also scheck for a rusted out portion of the burner(s).

Feb 14, 2011 | Weber Q300 Grill

1 Answer

I have a Weber Q grill, propane tank is full but propane is not getting to burners. I do have a spark when I press the ignition. Where is it likely to be plugged up?


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You problem could be or probably is with the regulator...not enough gas pressure...

Propane, LP, or Natural Gas Regulator Problems


heatman101

Aug 20, 2010 | Weber Q300 Grill

1 Answer

The grill grates on my Weber Q have rusted and porcelain has worn off in places. How do I get the rust off without doing further damage? My grill is still under warranty.


The weber Q-300 grate not only rust they start to sliver causing a health issue. My grates were rusting in about a year and a half. I called Weber and they sent me to new grates free. They are warrateed for 2 years. I said to the lady what if these grates start to rust, she said if it was within the two years call and they will replace them..

Apr 10, 2010 | Weber Q300 Grill

2 Answers

Gas grill ignitors


Check the electrode.  That is the end at the burner.  It may be corroded and no longer creating a spark.

Jun 05, 2008 | Weber Q300 Grill

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