Question about Serif MoviePlus X3 Digital for PC (MVPX3MBRT)

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Hi,
My MoviePlus x3 has started sulking. Previously no problems.

When I try to open the program I get an error message,
Runtime Error!
Program: C:Program FilesSerifMoviePlusX3ProgramMoviePlus.exe

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.

I have tried the Quick Time uninstall/re-install/reboot with no difference.
I have re-booted and also reinstalled Serif.

A cut-and-paste from the error description box is shown here.
Problem signature:
Problem Event Name: APPCRASH
Application Name: MoviePlus.exe
Application Version: 6.0.3.20
Application Timestamp: 4b14e206
Fault Module Name: MSVCR90.dll
Fault Module Version: 9.0.21022.8
Fault Module Timestamp: 47313dce
Exception Code: 40000015
Exception Offset: 0005bb47
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 2057
Additional Information 1: f1da
Additional Information 2: 030d2e81fc5335b9980a4552be1a76fe
Additional Information 3: 7569
Additional Information 4: faa35a73d9d23cd995179cde6a8953f2

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  • 11800 Answers

SOURCE: I have made alot of

One of the program's files has been corrupted. Since you don't have any indication on which one the only thing you can do is to reinstall it properly. First completely uninstall it by using something like
http://www.softpedia.com/get/Tweak/Uninstallers/Revo-Uninstaller.shtml
(which not only uninstalls it, it removes all the traces it has left behind), then reboot the pc at least twice then reinstall it - don't forget that you will need its registration key for that. If you still get the same error then the corruption is in Windows itself - for safety reasons you should immediately backup all your data and reinstall.

Posted on Apr 18, 2011

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