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OE is normally down to blocked drain pipes, mcalpine (connection under the sink) or a blocked front filter. empty the machine and unscrew the filter behind the flap at the bottom right hand side, check for any obstructions, icoins, hair grips etc are normally blocking here
Jodie, the OE fault is a drain problem. First thing to look at is the pump coin trap on the bottom of the washer behind the little door. If the washer has water in it, pull out the little hose, remove the stopped at the end and drain into a shallow bucket. When the water stops, removed the trap by twisting the trap handle counter clock wise. If it is full of "stuff" clean it and reinstall it. If it is clean, then you either have a bad pump or something stopping the pump.
If you had to empty the water manually, i.e the outlet pump did not drain the water out then I would suggest the pump is either blocked or has failed. This will normally prevent the spin cycle from occurring. Try checking and cleaning the pump filter out.
I had the same issue of being stuck in rinse and timer stuck at 20 min. Mine was a water flow problem, at the back of the washer where you hook up the water there is a small in line screen to stop debris from water supply. I removed them, they were clogged, cleaned them up, works great!!!