Question about Aiptek HyperPen 12000U (HYPERPEN12000U) Graphic Tablet

3 Answers

Hello, my icon is appearing, but pen isn't function after I enter my profile in Windows.

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  • ssmayer May 05, 2010

    I tried that. Still isn't working.

  • ssmayer May 05, 2010

    still didn't fix.

  • ssmayer May 05, 2010

    Please help me restore the use of the pen for the Aiptek tablet. I have previously included all details. Yes; I have re-installed the drivers.

  • ssmayer May 05, 2010

    Tried all suggestions, still no change. Uninstalled, unplugged, rebooted, etc. How do I optimize USB ports?
    I have looked all over the place for a forum for this, and haven't found one yet, that's why I came here in desperation. :)


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Hi

go to folowing link you will get it your pen solution

http://www.retrevo.com/pdf/210bh649/10/Using+the+Pen#q=Aiptek+12000U

Posted on May 05, 2010

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Http://www.retrevo.com/support/Aiptek-8000U-manual/id/340bh831/t/2/
http://www.aiptek.com/drivers.htm
This indeed seems to be a fairly widespread problem, It appears to be Driver/Operating System/USB Port, dependent.
You need to get the absolutely latest driver, or better still, the latest software attached to that product, Now before you re-install, completely remove all traces of the "Old" software, reboot your PC, now prior to this all you must unplug your tablet, Now, install the new software and drivers, when asked, plug in the USB tablet, if NOT asked, at the end simply reboot, and at next desktop, now, plug in the tablet, it should be detected and a driver install, if asked, point it to installation files. after it finishes,and in any case reboot, now, at next desktop, you are ready to calibrate your tablet. Also, some softwares do not "Play nice" with other software and sometimes the installation, alters setting of ones already set, by other softwares, and that's what mixes things up sometimes. any other USB, devices, may be hogging bandwidth, so assign you tablet a high priority, Try making a Profile, Just for that software, and install it under that accounts name, that way you can set up a world, where it will not be affected by other programs, that may be interfering with the whole thing. So hopefully the new install and drivers etc, will help. if not, try addressing the problem direct to Aiptech, website, also there is no doubt, a "Forum" look for that, and someone there may have a "Fix", if none of what you do works.and ask for a solution, they may have seen this a hindered times and have an "Oh you just do this...." fix.. It always pay to check, with the manufacturers anyway. Also optimizing your USB port will be a good idea.too.

Posted on May 05, 2010

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  • Master
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Hi,
That is a great set up. The only problem I have ever known that causes the problem you mention is the software your using.
Please go HERE and scroll down to compatible software writers.
Here is the list so if you have one of these your using your unit with try reinstalling as on occasion the drivers and software get a little glitch.
Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} Adobe PhotoShop
Satori WebFX 2000 V3.02
Abode Illustrator
Roxio PhotoSuite
Adobe Photo Delux
PaintShop Pro 6
Corel Draw
Jasc Paint Shop Pro
Corel Photo Paint
LView Pro V2.85
Corel Art Dabbler
Toon Boom Studio
Creature House Expression
Animator Studio
MacroMedia Flash
ICR/PenSoft
MacroMedia Freehand
Cadix Signature
MacroMedia Fireworks
Tablet Control Panel
MetaCreation Painter
Pressure Test Program
MetaCreation Art Dabbler
.MetaCreation Painter

Hello, my icon is appearing, - 497a5f4.gif

Posted on May 05, 2010

  • Gary Rice
    Gary Rice May 05, 2010

    what software are you using? Sounds like you may have a virus problem as well. The unit worked and now doesn't Have you tried contacting the maker of the unit? Best of it

  • Gary Rice
    Gary Rice May 05, 2010

    Just a follow up- to make your USB ports more viable -upgrade to 2.0 USB ports - they come in a card -- with their own set up. If your pc is old then the new 2.0 will greatly enhance USB operation.



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