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I paired my blackberry to the blue parrot B250 xt. It was working perfectly and now for some reason when it is paired to the phone, the mfb button will not work to get a call or end a call or power off. If I get a call while paired, I can't answer it because my phone is in blue tooth mode and my headset can't answer the call. What is happening.

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  • ksander597 May 05, 2010

    I forgot to mention that when I disable the bluetooth, the headset can be powered off and on easily, but the problems mentioned in the previous email occur when it is in pairing mode.

  • ksander597 May 05, 2010

    Only when the bluetooth on the phone is on. If i disconnect the bluetooth from the phone and leave the blue parrot on, I can turn the headset on and off with the mfb button. I have a blackberry tour 9630 smartphone.

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Dear Ksander,
In most cases this happens due to corruption of software. In rare cases it may happen due to faulty settings or mechanical problem........
It seems that there is a software problem, So re install your software..... in rare case this may happen due to faulty settings, So first set your gadgets to factory default, and see the result. If resetting dose not work then reinstall your software.....
If above methods fails then sorry you have to get it serviced......

Posted on May 05, 2010

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Please post the model number of your blackberry, so that we can research blue tooth headset problems directly related to your particular phone.

I hope that helps.

Posted on May 05, 2010

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Sounds like your phone is receiving the wrong service information from your headset, or your phone no longer wishes to use the service information from the headset. Here is a good method for resetting a headset and phone: Delete the device from the pairing list in the phone; with the headset ON, connect it to it's charger; with the phone ON, remove the battery; wait at least 2 minutes; install the phone battery and turn it on; disconnect the headset from the charger and turn it on in pairing mode; pair the headset to the phone. If the problem continues, contact the headset manufacture. Most headsets less than a year old are under factory warranty. They usually just replace them, but they require you to send them the old one at your cost for shipping. I hope this was helpful, best wishes.

Posted on May 05, 2010

  • Adam Halfhill
    Adam Halfhill May 05, 2010

    Just to clarify, you say "pairing mode" as in when the device is paired to the phone or as in once it has paired successfully?

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6I can't get the parrot to pair with my new iphone


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I need help pairing my B250-XT bluetooth to my Iphone


Eileen,

There are 2 parts to bluetooth. Step 1 is pairing. You need to set the phone AND the headset to detect each other (pairing mode). The phone is the easy part - it will tell you on the screen that it is searching for the headset. The headset has a specific way to put it in detect/pair mode. Sometimes it is holding down the power button for 5 seconds or longer. When the phone detects the headset, it will ask for the password and allow you to name it.

Sometimes, the phones already try the default 0000 passcodes and connect automatically.

Step 2 is connecting to the bluetooth device.

If you are connected and can make and receive calls, you don't need to do anything anymore.

Best of luck.

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Depending on the cell phone, you will need to connect to the headset AFTER pairing. Pairing just lets the phone know that the headset exists. Connecting to the headset will allow actual use. What phone are you trying to connect it to?

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Make sure you device is in visible mode first. In power off condition of headset, press on button for 30 seconds. When blue lights starts blinking fast then search on device and add it.



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1. You must start with the headset in the OFF position. Put the headset in pairing mode by Pressing and holding the Multi-Function Button until the lights are flashing alternating Red and Blue, you will then release the Multi-Function Button. Please note the headset will continue flashing Red and Blue until the paring cycle times out (approximately 2 minutes) or completes the paring with the cell phone. If you only press and release the Multi-Function Button the headset will not go into the paring mode.

2. Once the headset is in paring mode, go to the Bluetooth menu / connections of your cell phone. Select add new / search for / find new device (different phones have different but similar names for the options). The cell phone should find a device called VXi B250-XT. Move the cursor over the VXi B250-XT and press (OK, select, enter, or whatever your phone uses for a prompt). If the cell phone asks for a passkey code you will put in 0000 (four zero's). The headset will then pair and connect to the cell phone and be blinking Blue once every second. Your phone may ask you if you want to connect to the B250-XT and/or add it to your trusted device list, press (OK, select, enter, or whatever your phone uses for a prompt).

Aug 01, 2011 | VXI Corporation Blueparrott B250-XT...

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How to pair my blue parrot b250 with my phone lost my notes on how to pair


1. Turn headset off (panel 5).
2. Hold down the headset’s MFB until the red and blue lights
flash and you hear 2 rising tones, followed by 4 more tones.
Important: Wait for all tones and for both lights to flash. This
may take up to 15 sec. Release the MFB.
3. Follow the manufacturer’s instructions for putting your
cellular phone into Bluetooth discovery mode.
4. Wait 5-15 sec. while the devices discover each other.
When the phone discovers the headset, select “Pair” and
enter a passcode of 0000 when instructed. When pairing
is complete the headset’s blue light will stop flashing and
the phone will prompt you to ‘connect’ to the headset.
Enter “Yes” on the phone to connect to the headset. When
connected, the blue light will flash indicating that the
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USER GUIDE


Jan 03, 2010 | VXI Corporation Blueparrott B250-XT...

1 Answer

Wont audio to headset


The problem with the Blue Parrot headset not getting audio from the phone is a very frustrating one and it took several hours to diagnose the problem. (Especially the Samsung/ Windows side, in my case)

I have a Samsung I760 phone using Windows Mobile 6.1. After pairing, the headset is visible in the PHONE window, as it should. But upon dialling, the audio transfers from headset to phone.

While in a call, you can tap on the menu button and it should bring you to a menu that would allow you to transfer the audio from headset to phone and vice versa. But this action malfunctions in the Blue Parrot headset only. The Blue Eagle headset works fine.

MY SUGGESTIONS:

1) Chuck the hideously expensive blue parrot headset in the trashcan and buy yourself a blue eagle, available at truck stops everywhere

2) Pester the Blue parrot support staff for a replacement, or a solution at 1800 742 8588.

Make sure you understand the manual and especially point 13 dealing with the transfer of audio before you call them.

Other than this, the headset actually works fine.

adampotgieter@yahoo.com

Dec 15, 2009 | VXI Corporation Blueparrott B250-XT...

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