Question about HTC Touch HD Smartphone

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Why my htc hd phone keeps shutting down

Why my htc hd phone keeps shutting down

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Just call your service provider (I'm assuming it is T-Mobile). The phone has a warranty and you can get it replaced but here are some suggestions to try first. As of May 19, 2010, an update has been released for this device, make sure to install that. You may also want to do a master reset, which will return your phone to the same state it was in when you removed it from the box. This may erase everything you have changed or installed so back up everything first.

Posted on May 20, 2010

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There must be some kind of virus in your mobile and need to reinstall the software of the mobile which you can get from local mobile repair show or you can also contact HTC for it as there is no other way

Posted on May 05, 2010


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Posted on Jan 02, 2017

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I have htc derire hd the key pad get freeze after with few minte of used

If your on screen keypad is not working try shutting down any apps that might be taking up available memory.
If it still doesn't work, try restarting your phone.
Further still you can attempt a factory reset if it still does not work.

It will help if you explained your problem further.

Jul 18, 2011 | HTC Desire Cell Phone


How do I Upgrade Android 2.2 to 2.3 on HTC Desire HD Phone

<p>HTC has confirmed that Android 2.3 Desire for HD and HTC Gingerbread S. Incredible If you see released on the HTC website. Follow the steps below to update the desire to run HD. <br /> <p><br /> <p>1. Your phone will receive a warning when FOTA update is available. Click OK to continue. <br /> <p><br /> <p>2. The size of this update is about 100.99MB. He will ask before downloading or not. <br /> <p><br /> <p>3. After downloading the software, you ask whether to install or uninstall. Click OK to continue. <br /> <p><br /> <p>4. During installation, the phone is switched off or shut down automatically. <br /> <p><br /> <p>5. After installing the update, you can confirm a successful update to confirm the build number, 2.37.707.3. <br /> <p><br /> <p>6. To confirm the build number, follow these steps - from the Home Screen go to MENU&gt; Settings&gt; About Phone&gt; Software Information&gt; Software number.<br />

on Aug 18, 2011 | Google Android

1 Answer

My HTC HD 7 phone keeps turning off it goes to the white screen with green HTC then shuts off and keeps doing the same thing over and sometimes when i try to use it and i tap the screen then it shuts off...

I finally had to have them replace the unit. If doing a factory reset does not help, then I would have them replace it. Mine started rebooting infrequently, but then started doing it more often. They didn't waist any time getting my replacement out.
Please make sure you back up all your contacts/email before proceeding. I use Google on my phone through the Outlook option. Google/Outlook syncs all my mail, contacts, and calendar.
Hardware: 1) Turn off phone 2) While holding down both the Up/Down Volume buttons, turn unit on 3) Keep holding down the volume buttons until white screen appears 4) Press the Down Volume button to reset to factory defaults. 5) Restart phone

Jun 28, 2011 | HTC HD7 Cell Phone

1 Answer

I would like a manual for my htc desire hd

The manual and quick start guide are available from HTC on their support page: . Click on User Guides. The direct link for the English version of the user's manual is .

If you have any trouble with these links, start at and select the Desire HD in the drop down menu.

I hope this helps.

Cindy Wells

Apr 29, 2011 | HTC Desire HD Cell Phone

1 Answer

My HTC HD2 keeps shutting off and restarting how can i fix that?

its probably a forcloser which happens when you have a lot of application. One of the applications is causing it. You should remove all applications and reset the phone or see if the company can give you a phone under warranty

Oct 30, 2010 | HTC Touch HD Smartphone

1 Answer

If I put my HTC Touch on the table a bit hard it shuts down... If I put it in my pocket "and most times after I have sat down" it has shut down... Any Ideas... my guess is that the battery in disengaging...


Yes i agree with you the bat could be disengaging from the Bat contacts but I want you to get a new housing for the phone sometimes the back cover can be loose as in when u place it hard on the table or pocket it loosens .

good luck

Oct 06, 2009 | HTC Touch HD Smartphone

1 Answer

Touch HD Overheating

.Phone overheated and wont turn on?

Sep 02, 2009 | HTC Touch HD Smartphone

1 Answer

My htc hd is frozing

First take the battery off
Put it back on
Press on the volume button both up and down at the same time
Keep pressing on the volume buttons at the same time press on the power button
Follow instructions on the screen

Jun 20, 2009 | HTC Touch HD Smartphone

1 Answer

Does HTC Touch HD have same issue as my TyTN II?

it's right, during a phone call in HTC HD, the screen may shut down but you can easely turt it on again by presseing the on/ off botton once.

for touch pro, am not sure but it seems to be the version came after HTC HD, so all the problems in HTC HD should be solven in Touch pro.

Mar 17, 2009 | HTC Touch HD Smartphone

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