Question about Kenmore 24032\24036 Top Load Washer

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80 series. A towel was wedged under agitator and had to be forcefully pulled out. Machine will not agitate or spin but will fill and drain. Is this a coupler ?

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You are on the right track the coupler would be the best guess as it is the part that can wear and is designed to break when the transmission is in a bind so the motor does not burn out. I have put together some instructions on how to replace a coupler, let me know if it helps.

http://www.fixya.com/support/r4670549-drive_coupling_replacment

Posted on May 05, 2010

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Posted on Jan 02, 2017

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With the age of the machine it probably just needs a coupler, but it could also have a problem in the transmission or basket drive that has caused the failure.

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