Question about Canon Pixma MP500 All-In-One InkJet Printer

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Canon pixma mp500

Printer says that two cartridges are in one slot! Not true! Replace cartridge with new one, no luck. Still same message! Help

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Canon said the the ink tank was probably defective. But two in a row! I returned ink cartridge, replaced the ink tank and am having no problems so far!

Posted on Mar 27, 2008

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Message tells me black ink cartridge empty when I just put new one in


if you are using a refilled cartridge the printer don't accept them, you need to use the proper canon ink cartridge, if you are using the canon cartridge you have to press the stop botton for 5sec for accepting the new cartridge.

Dec 24, 2010 | Canon Pixma MP500 All-In-One InkJet...

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I've just put new Canon ink in and message reads " more than one ink tank of the following colour is installed black (8). I have all the correct ink tanks in, so am confused as to why i cannot print..


This is common in Canon Pixma printers (all models). If you are refilling your cartridges or are buying refurbished cartridges this will happen more often. Take the cartridge out and put it back in. If this does not work, then replace the cartridge altogether. If that doesn't work, you need to contact Canon (us.canon.com if you are in the U.S.) for help. Let me know if this helps you.


Jul 10, 2009 | Canon Pixma MP500 All-In-One InkJet...

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I have canon pixma mp500. The blue ink won't


This is common in Canon Pixma printers (all models). If you are refilling your cartridges or are buying refurbished cartridges this will happen more often. Take the cartridge out and put it back in. If this does not work, then replace the cartridge altogether. If that doesn't work, you need to contact Canon (us.canon.com if you are in the U.S.) for help. Let me know if this helps you.


Jul 07, 2009 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

I recently installed some new ink cartridges in my PIXMA MP500 pr


Are they in the right slot?

Did you make sure to remove the little tags off the contacts of the ink cartridge completely?

If you run a calibration and cleaning does that help?

It is possible that one of the cartridges is bad. I've had that happen with my MX300 before...if none of the above helps perhaps you can take it to the store to see if they will replace it.

Apr 22, 2009 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

Canon MP500 error message


If you're using Canon OEM (branded) cartridges you're going to need to ID the problem chip/cartridge so I'd try and get hold of some empty originals from somewhere (CartridgeWorld or similar perhaps?) and put those in as replacements for one cartridge at a time until you ID the problem cartridge/chip

If they're non-branded then chances are you do have more than one of the same chip but the solution is much the same...


If all else fails, take the printer to a friendly retailer who sell Canons and ask them to help you ID the problem cartridge.

Jan 19, 2009 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

Canon Pixma MP500


When installing or replacing an ink tank, only one of the ink tanks should be installed. If the ink tank is not installed correctly, an error message will display.Press on the tab to release the ink tank, then remove it from its slot. If you are replacing multiple ink tanks, make sure to replace one by one.
Give a thorough check up to confirm any colour ink is not twice loaded (cannot be loaded in a single slot,may be in another slot )
May be any defective ink cartridges

Mar 13, 2008 | Canon Pixma MP500 All-In-One InkJet...

4 Answers

More than one ink tank of the following color is installed


Other forums report this problem as a faulty ink cartridge that cannot be recognized or gets recognized as the wrong color. Calling canon tech support will usually result in a free replacement from Canon. If not, try purchasing a new cart before ditching the printer.

Jan 23, 2008 | Canon Pixma MP500 All-In-One InkJet...

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Canon Pixma MP500 UO71 error


I am also getting this error message. For a few days I could take out the offending cartridge and the printer would forget for one printing and then go back to telling me that two of the same cartridges were installed. HELP! I am about to chuck it out the window, though I believe CANON should send us all new ones.

Aug 15, 2007 | Canon Pixma MP500 All-In-One InkJet...

2 Answers

Pixma mp500


Canon Technical Support team will be able to help here. This seem a common problem with the printer firmware.

Jul 08, 2007 | Canon Pixma MP500 All-In-One InkJet...

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