Question about Nextar Q3 GPS Receiver

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GPS locked up.

I left my problem on your FixYa page yesterday, Tuesday, March 25, 08. I have not as yet received a solution to my problem on your recent solutions. My problem was with my GPS, Q3-13, which seems to be locked up. I can't get it to do anything. Only shows the loading screen with partial red bar highlighted on loading bar.I can't get the menu or the on/off to respond either.The phone number for your customer service is not correct. Could you please email me your phone number? This product is still under warranty and I do not feel I should need to pay for tech support because of the warranty. thank you

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  • dnoel Mar 28, 2008

    I feel your Nextar GPS system is a good one. I used it frequently but when it locked up, it was not good to me. Maybe this problem
    could have been remedied thru a phone call or tech support but neither were satisfactory to me in my problem. The phone number for customer service was not a valid one and I could not get a hold of anyone.

  • gpshelp May 07, 2008

    screen locked partial loading

  • frustr8d2 Jun 06, 2008

    Exactly the same problem as many others here . . .

    Nextar Q3 GPS unit locks up after loading about 90%.

    Have tried energizing from dead battery, holding many buttons during loading, (power + menu gives an uninteractive USB screen, and locks up there) Nextar

    will not talk to me until it's registered. It's just out of warranty, and serial numbers are nowhere to be found.

    When it worked, I liked it fine.

  • Anonymous Jun 27, 2008

    yup i have the same problem i just bought mine off e-bay and and when i called tech suport they just tell me i can't be helpd cause of where i bought it from. good job nextar



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I too have same problem with my nextar c3 system. What a pain !

Posted on May 22, 2008

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My problem has been remedied. I took the product back to the store and got my money back. I am sorry I had to do this but your tech support stinks. I did not think that I should have to pay for tech support on a product that was still under warranty. I did not purchase another Nextar due to the tech support. I will purchase another GPS system from another supplier.

Posted on Mar 28, 2008


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