Question about NorStar T7316E Phone

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Using a T7316e, how do I place a call on hold that can't be retrieved from another extension?

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To place a caller on exclusive hold, press feature then hold. the caller cannot be accessed by any other set then the set that placed him on exclusive hold.

Posted on May 05, 2010

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3 Answers

My MBOX is locked on my T7316E Nortel phone. Also, trying to retrieve messages from home I somehow changed the password and I don't know what it is.


Feature 983 log in is 120000 (if 2 digit extension, 1020000 if 3 digit, 10020000 if 4 digit extensions)
Select Mbox, enter that locked extensions mail box number, You will see password RESET. Select RESET. Release out. This will reset that mail box password to 0000. Use feature 981 on that phone and enter the new default password of 0000. you will then be prompted to change the password.


Feature 985 will show you your mailbox extension

Apr 25, 2011 | Nortel T7316E 2-Line Corded Phone

1 Answer

I have a Nortel T7316E phone at work. We have extensions but don't have direct dial; only a receptionist that can place calls into our voicemail. My question is, how can I check my voicemail remotely after...


Depends on the voicemail, but generally:

Call the receptionist

When the auto attendant answers, press * (or sometimes "**"), OR ask the operator to transfer to your line and press "*" during your message.

It will ask you your login information.

Dial your extension and password together as one number and press #

You can now operate the voice mail.

Mar 16, 2011 | NorStar T7316E Phone

1 Answer

Unlock Nortel t7316e voice mail. when i try to get into my voice mail and after entering my password, th ephone displays "mail box locked contact admin. i am admin and do not how to unlock. I have...


Feature 983 log in is 120000 (if 2 digit extension, 1020000 if 3 digit, 10020000 if 4 digit extensions)
Select Mbox, enter that locked extensions mail box number, You will see password RESET. Select RESET. Release out. This will reset that mail box password to 0000. Use feature 981 on that phone and enter the new default password of 0000. you will then be prompted to change the password.


Feature 985 will show you the extension of the phone you are using.

Mar 15, 2011 | Nortel T7316E 2-Line Corded Phone

1 Answer

How to move extension numbers from office to office using nortel t7316e


There is a feature built-in to the norstar system called "Set Relocation". When this feature is turned on, you can move a working extension to an unused/activated jack and the extension, features and mailbox will stay with the phone.
Have your system administrator turn the feature on, then move up to 2 phones at a time. The phone will go through 2 bootup sessions - be patient and don't unplug the phone.
Good Luck!

Aug 10, 2010 | Nortel T7316E 2-Line Corded Phone

1 Answer

How do I automatically transfer a call placed to 1 extension to ring at another extension? a co-worker was recently laid off and we need her calls to go to someone else


You can call forward the calls to the new extension by pressing feature 4 and the extension to forward the calls to on the laid off persons telephone.

Mar 26, 2010 | NorStar T7316E Corded Phone

1 Answer

Trying to switch the extension number.


On the newer norstar systems the T7208 and lower phones can not be used for programming.The T7316e phone has to be used for programming therefore feature 983 will only work on the T7316e set.To change local dn's you have to go into config programming and to change dn old dn then new dn.







Sep 29, 2009 | NorStar T7208 Corded Phone

1 Answer

Can I set up an extension to automatically transfer any calls received to a different extension using the T7316E?


You can transfer any incomming calls to another extension using call forward. On the set you wish to foward, either press your foward key or enter feature 4 the display should ask for an extension to send the calls to, enter receiving extension. Press your foward button or feature #4 to cancel fowarding.

Sep 29, 2009 | NorStar T7316E Corded Phone

2 Answers

T7316E Voicemail Password Issues


Feature 983
password is: 1020000 (if you use 3 difit extensions)
OR
120000 (if you have 2 digit extensions)

Jul 09, 2009 | Nortel T7316E 2-Line Corded Phone

2 Answers

UNABLE TO RETRIEVE CALLS ON HOLD


Hello, i hope you[re doing great.  I had a problem with the auto dial button and a solution was to change from program to set.... in the rear part of the phone, where the phone cable plugs in, there is a little switch. Try changing its position, hope this works for you too...

Feb 19, 2009 | Panasonic KX-T7020 Corded Phone

1 Answer

T7316E Voicemail issue


Reset the voicemail password.

Do so by first presing

Function 985 (to view the mailbox number the phone is using)
Function 983
Log: 1020000 (or 120000, 10020000 1st is for 2 digit extensions 2nd is for 4 digit extensions)
Left Button (MBOX)
Right Button (CHG)
Enter Extension
Left Button (RESET)

This should reset the passwod to 0000, the steps maybe a little bit off depending on the software version installed on the phone system, but something like that will fix the problem.

Jul 04, 2008 | NorStar T7316E Corded Phone

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