Question about HP Officejet J5780 All-In-One InkJet Printer

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I have a hp printer officejet J5780 All imn one.

I have a hp printer officejet J5780 All in one. It is telling me to clear carriage jam. I have tried a few things to no avail. Any suggestions

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I have found this model has a bad buildup of black ink in the right carriage bay chamber. With the printer on, open the carriage access lid and pull the power cord before the cartridge carriage can move all the way to the right side. Then gently push back the cartridge holder on the right if it's in your view, so you can see if there is a collection of black ink. The tri-color cartridge has a preventive bracket that doesn't seem to build as much as the black one. Anyway, once you've cleared any dripped ink cones or globs, plug the printer back in, turn it on, and if you get the Carriage Jam error one more time, press OK, and it should work well if that was the block on the carriage movement. I hope this helps you to get printing again.

Posted on May 05, 2010

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1 Answer

Globs of ink in carriage bay j5780


Alcohol will help in cleaning the build up.Make sure you turn off the machine before cleaning. After the bay is dry, insert the cartridge and on the display, using tools button, clean the cartridge. After that using tools button do the allignment process. good luck

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1 Answer

How do you fix carriage jam?


1. unplug the unit
2. open the lid
3,. Grab the carriage and move it to the far left.
4. power the unit

This should clear the jammed carriage if it does not give or does not move and its hard to move STOP its useless the whole carriage will need to be replaced or repaired witch by all means is not a easy task.

Only move the carriage if it gives movement.

Thanks I do hope this helps, do not shoot the messenger I am not there, please do leave you rantign before you go, thanks

Aug 17, 2010 | HP Officejet J5780 All-In-One InkJet...

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I am receiving an error message on my HP Officejet 6110 printer screen that prevents the printer from functioning. The message is "Open door. Clear carriage jam and then press enter." I've tried opening...


yes, that is a carriage jam and not paper, the grinding is from the clean station that gets blocked with dried ink and cant move. you need to open the printer and clean the ink off of the clean station so it can clean properly and not cause a carriage jam.

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4 Answers

Carriage jam on HP Officejet J5780 All-in-One


We have several of these in our company and the most common "Carriage Jam" cause is a glob of black ink in the bay on the right side. Once glob is removed, and "Carriage Jam" message appears again, press OK, and it prints fine from then on. Today the black ink glob was flat on top. Watch out for leaky cartridges, as the design of the particular HP device provides a nice catch pan for the tri-color ink cartridge, but not for the black one, so a leaky cartridge, besides being expensive and wasteful, can goop up the bay causing the carriage jam error message to try to get you to take a closer look.

Jan 09, 2009 | HP Officejet J5780 All-In-One InkJet...

1 Answer

Carriage jam


Usually when the printer displays a carriage jam error the carriage assembly is jamming along the carrige path.
There may be something in the carriage path or the carriage shaft may need lubricating.
Check the area where the carriage is has stoped. There might be an obstruction visible.

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I have an Hp Officejet 5110. I have an error message saying "Open door,clear carriage jam, then press enter". But where is its door? How can I clear the carriage jam?

I tried pressing the # & 6 at the same time, but the error message still there.

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