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Posted on May 04, 2010

Screen is all white. How can I fix? Reset button not the answer

The screen is all white and can see only faint image. How can this be fixed or adjusted? The reset button does not do the trick.

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  • Contributor 5 Answers
  • Posted on May 26, 2010
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Joined: May 26, 2010
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If you unit has been sitting in the sun you may have burned out the screen or th overheated the ROM tha contains the Windows CE operating system. The only real solution to this problem is to send the unit to Nextar for either a repair by swapping out the ROM or get into their exchange program and get another unit with an updated map.

Windows CE Core 5 is the operating system for most portable CPU controlled units. GPS units included.

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How to troubleshoot and fix video problems
Here are some tips and tricks for troubleshooting and fixing laptop video problems. Video issues are very common within portable computers and with the following tips you should be able to detect and eliminate basic laptop video problems.
Laptop LCD screen has a faint image.


all-lights-lcd-screen-4ztirbadqll2ypvmakqp10pq-2-0.jpg
Look at the LCD screen very closely and check if you can see a faint image on the screen. It's possible that the LCD lid close switch stuck in the "closed" position and the backlight stays off even when you open the LCD screen or turn on the laptop. The switch turns off the backlight when you close the LCD display to save the laptop battery power. Check the LCD lid close switch. Usually it is a small plastic pin located close to the LCD hinges. Try to tap on the switch a few times to turn on the backlight. If after tapping on the LCD lid close switch the backlight stays on, you fixed the problem.
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http://www.laptoprepair101.com/wp-images/white-screen/1-laptop-white-screen.jpg
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http://www.laptoprepair101.com/wp-images/bad-laptop-video/washed-lcd-image-1.jpg
Try to connect the LCD screen to an external monitor. If the external video is fine, you have a problem with the LCD screen or the LCD video cable. You can try to fix the problem by reseating the video cable on the back of the LCD and on the system board.
If you see the same garbled video output on the external monitor most likely it is not the LCD screen problem. In this case the system board (with onboard video) is bad or the video card is bad.
REFERENCE: http://www.laptoprepair101.com/troubleshoot-fix-laptop-video-problems/
GOOD LUCK.
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