Question about Whirlpool 19.6 cu. ft. Commercial Freezer EV201NXM

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Both lights are on on the outside of my freezer. Things are unthawing. I can't find my owners manual.

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Hi,
The one light should be for power the other for alarm meaning the temperature has risen, which you already know.

In order to help you better I need to ask some questions about the freezer.

First off, is this an automatic defrost unit or manual defrost?
Does it have a fan inside the freezer? If so is it running
Do you see a frost build up on the back wall of the freezer closer to the bottom?
Do you hear the compressor running (the black pump behind the freezer on the bottom)? It will have a slight hum when running.
Is there frost build up anywhere else like the walls inside?

Posted on May 05, 2010

Testimonial: "I didn't even know it had an alarm. I couldn't find my manual. Should have read it when I got the freezer. Lesson learned. Yes, the motor is running and frost is starting to built. I am hoping that the problem was casued by my dear husband's not shutting the door completely. Many thanks. "

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Posted on Jan 02, 2017

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2 lights on bottom outside on food defrosting


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