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Go to the toolar and click on Tools. Pull down the menu and click on internet options. The first tab is generally and you will see the option to delete your cookies, history etc. DO it. Then:
Be sure that you are doing a CLEAN download and install. Turn off all running programs including and escpecially your virus/firewall program. Look through the little icons on the lower right and turn off everyone that you can. Your firewall will actually stop a clean download. After you have downloaded and installed messenger, do a restart and make sure that your virus control is running again.