Question about HP DeskJet 940c InkJet Printer

1 Answer

Vista Home Premium, 32 bit, no toolbox for hp 940c deskjet printer

My faithful 940c printer prints fine under Vista, but I can't get the Toolbox, and thus cannot check ink levels or alighn print cartridges. Is there a solution?

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  • Bert22 Mar 27, 2008

    Apparently HP did not put the toolbox function in the driver embedded in Vista. Very sad!

  • Anonymous Apr 05, 2008

    Exactly the same problem - no Toolbox for 940c with Vista

  • Anonymous May 03, 2008

    Same thing, no Toolbox, and also on printer assistance window, the exit and the back button won't work. Have to click on "home", and start over. To close window, have to right click on taskbar description, and left click close to exit.

  • Anonymous May 04, 2008

    No Toolbox on Vista! But can align and clean cartridges by: L.C. Start, L.C. Control Panel, L.C. Printer, Right Click on hp deskjet 940c icon, to open menu, L.C. on Properties, L.C.on Services tab to access Maintain My Printer, and Check box to Clean the print cartridges, or Align the print cartridges.

  • traralgondav Apr 30, 2009

    Hi. I have every page I print coming out a pale gray and images coming out in horrible colours! My hp 940c toolbox which I used to use on XP seems to have disappeared now I'm on Vista. Lovely to be able to plug and play but I want to see my ink levels and check for problems. Tried hp website and everything there seems to just be drivers - surely this help with my issue?

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  • 3,587 Answers

Faithful is good..the toolbox you are referring to, is the HP toolbox? that's a driver issue, plain and simple..

check this link, and see what the HP icon reveals for this model and operating system..

by the way, you are my 2300th solution at Fixya, so you are entitled to a FREE tuneup4good for your PC..

that link also has some information related to that service.

Posted on Mar 26, 2008

  • Patrick Michaels
    Patrick Michaels Mar 27, 2008

    hmmm...thankya for using fixya...

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It is taking about 30 minutes, no joke, to print one page. There are long delays and then it seems to do a line and then another delay. This just started today which is a surprise as the printer has been...


Try HP Print Diagnostic Utility was created to help users troubleshoot and correct many common problems on Windows-based computers that can prevent printing.Follow the on-screen instructions to run the utility. Details and specifications File name: s.gif HPPDU.exe [1/1, 1.54M] System requirements: s.gif No additional prerequisites Released: s.gif 2010-08-13 Version: s.gif 3.0.0.013 Compatibility: s.gif Microsoft Windows Vista, Microsoft Windows Vista Home Premium (32-bit), Microsoft Windows Vista Home Basic (32-bit), Microsoft Windows Vista Business (32-bit), Microsoft Windows Vista Ultimate (32-bit), Microsoft Windows 7 (32-bit), Microsoft Windows 7 Home Basic (32-bit), Microsoft Windows 7 Home Premium (32-bit), Microsoft Windows 7 Professional (32-bit), Microsoft Windows 7 Enterprise (32-bit), Microsoft Windows 7 Ultimate (32-bit), Microsoft Windows 7 Home Basic (64-bit), Microsoft Windows 7 Home Premium (64-bit), Microsoft Windows 7 Professional (64-bit), Microsoft Windows 7 Enterprise (64-bit), Microsoft Windows 7 Ultimate (64-bit), Microsoft Windows 7 (64-bit), Microsoft Windows Vista (64-bit), Microsoft Windows Vista Home Basic (64-bit), Microsoft Windows Vista Home Premium (64-bit), Microsoft Windows Vista Business (64-bit), Microsoft Windows Vista Enterprise (64-bit), Microsoft Windows Vista Enterprise (32-bit), Microsoft Windows XP Fix/Enhancement: s.gif This version of the HP Print Diagnostic Utility provides an improved user interface in multiple languages, improved diagnostic and problem resolution capability, and support for usb and network connected devices.

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HP deskjet 990cxi - missing toolbox software - Vista home premium


Uninstall all HP Printers.

After uninstall, and reboot; Re-install printers.

(worked for me)

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HP DeskJet 940c InkJet Printer


clean the cartridge contacts and the pins on the cartridge carrier with a wet towel
and then try them 
if you see no improve you must change 
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1 Answer

Printer does not print at all


Did u remove the cellotape that covers the printhead of the new cartridge?
Other solution:
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My hp deskjet 3650 will not print webpages


hi jedjames707-

this is a common concern and there are a few links from HP's support site that might help.

depending on your operating system, you might find HP Smart Web Printing is fun to use:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=dj-56929-4&cc=us&lc=en&dlc=en&product=3551212


Compatibility:
s.gif Microsoft Windows XP, Microsoft Windows Vista, Microsoft Windows Vista Ultimate (32-bit), Microsoft Windows Vista Home Basic (32-bit), Microsoft Windows Vista Home Premium (32-bit), Microsoft Windows XP Professional, Microsoft Windows XP Home Edition

general info for your model:
http://h10025.www1.hp.com/ewfrf/wc/product?product=304535&lc=en&cc=us&dlc=en&lang=en&cc=us

general support links for your model:
http://h10025.www1.hp.com/ewfrf/wc/solveCategory?lc=en&dlc=en&cc=us&product=304535&lang=en

and some general tips for printing from the internet:
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00064977&dlc=en&product=303753

hope these help a little!
-JW50

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Thanks. Without finding Toolbox ( to Clean/Align my printer) I went to Control>Printer>Cick on my printer>Properties>Services>Clean or Align

Interesting that FixYa manages to intervene when I was trying originally to get to HP !!

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