Question about GE Spacemaker JVM1640SJ Microwave Oven
Microwave touchpad does not work except for the clock setting control
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If you (or someone you know) might want to replace it yourself, I have uploaded a handy guide with pictures showing you what's typically involved.
You can find links to helpful exploded view diagrams and part ordering help here.
I recommend that you bookmark that link to your favorites. There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.
If you would like to have us do this repair for you, we do that for $39.95 plus part costs nationwide.
But please note that for some GE models, the membrane keypad is not available as a separate part, so you would have to order the control panel frame assembly which comes with a new keypad.
In this case, you simply move your circuit board into the new frame. That is a simple do-it-yourself job.
Either way, we can let you know what your options and costs would be and send you other helpful info.
At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.
Feel free to contact me directly (and please remind me of your full model number from the tag on the unit) for more information & help.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
William E. Miller, AS-EET
Microwave Oven Control Panel Repair Nationwide
Posted on May 04, 2010
Testimonial: "Thank you for your detailed response. Nice to know you are there for support."
I just had the same problem with my keypad (GE Spacesaver Model JVM2070CH02). I sent it to Matt Fadorsen at eM-Ka Ventures in Chesterland, Ohio and he fixed it as good as new for only $100. GE wanted $80 just to come take a look, and a local parts distributor priced the entire control panel (GE does not make available just the membrane) for $548. Needless to say, I'm tickled to death to have my microwave working again for a fraction of the cost a GE serviceman would have charged. Matt's the man to see.
Posted on Jul 26, 2013
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Posted on Jan 02, 2017
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