Question about GE Spacemaker JVM1640SJ Microwave Oven
A few of the #'s on the touchpad do not work (the 1, 6 and clock touch pad buttons) do not work. I there a reset or something I can do?
You almost certainly have a bad membrane keypad.
If you (or someone you know) might want to replace it yourself, I have uploaded a handy guide with pictures showing you what's typically involved.
You can find helpful exploded view diagrams and order parts by entering your full model number here.
There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.
If you would like to have us do this repair for you, we do that for $39.95 plus part costs nationwide.
But please note that for some GE models, the membrane keypad is not available as a separate part, so you would have to order the control panel frame assembly which comes with a new keypad.
In this case, you simply move your circuit board into the new frame. That is a simple do-it-yourself job.
Either way, we can let you know what your options and costs would be and send you other helpful info.
At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.
Feel free to contact me directly (and please remind me of your full model number from the tag on the unit) for more information & help.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
We're happy to help you. Once we have all your information and offer a final solution, we'd appreciate your thoughtful rating of our answer.
William E. Miller, AS-EET
Microwave Oven Control Panel Repair Nationwide
Posted on May 04, 2010
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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