Question about Whirlpool Dryers
If you are referring to the "Control Lock", this is actually a safety feature that enables the consumer to lock the control panel to prevent small children from manipulating the controls and accidentally starting the appliance. This can usually be reset and does not require a technician.
With the lock on, the control panel is disabled and you cannot use any of the controls, except the button that unlocks it. Using the STOP or CANCEL buttons will not turn the feature off. It can inadvertently be set following a power outage, leaning against the control panel, or pressing and holding the wrong button. This is usually not an indication of a malfunction.
If this is a Whirlpool manufactured appliance (such as Kenmore Elite, Whirlpool Duet or Maytag Epic), the following link explains how to lock/unlock this feature:
These instructions are also printed on the front panel of the appliance and in the owner's manual.
If this does not correct your problem, then you may have a more serious problem than a simple operator control button issue (such as an operator console problem or main control board issue). Please post back and let me know if you need further assistance.
Posted on May 05, 2010
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Posted on Jan 02, 2017
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