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sometimes the paper gets jam internally if the small piece of paper is just not letting the gears to move fluently this problem cad occur.for resolving this the whole printer needs to be opened and cleaned part by part.
but sometimes unplugging the printer from the main power outlet for sometime the replugging it again resolves the problem.
Have you checked the back paper door?, the paper tray?, and the drum/toner unit? If a paper was torn out of the machine, you may not be able to see the piece that is still triggering the jam signal. You can also pull down the paper guide around the orange fuser roller through the back door by pulling it gently to the left.
Very frustrating ... checked all over for remaining jams - but the message "paper jam" just won't go away after clearing a paper jam. Eventually, it goes away but no way to predict how long it will take!
Printer thinks its out of paper when its not. Displays messsage "Check Paper - Reload Paper." Have emptied and replaced paper stack several times. No visible jam. Have shut down and restarted. Still not fixed.