Question about Kenmore 24902 Top Load Washer
This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.
First, see the Sears parts site for your washer:
Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.
See the section for the basket and tub assembly's
I'd pull the cabinet in order to get to the hoses going to and from the pump first.
See the following:
If the hoses are fine, check the shaft from the motor to the pump and check inside the pump to make sure the inlet and outlet aren't blocked.
I'd also check the gaskets at the bottom of the tub.
If you're reasonably mechanically inclined, these are easy fixes.
If you have to get to the gaskets at the bottom of the tub, see the following for how to remove the agitators, pump, motor, transmission, spin tube and basket.
(It sounds a bit complicated but it's not really that difficult.)
You don't have to buy a special spanner wrench to remove the spanner nut. I've used a short 10" pipe wrench hooked over one of the tabs on the spanner nut, tap the handle with a hammer and it should loosen.
Also, don't directly hit the drive block with a hammer. Use a short piece of wood under the drive block and tap up on the wood.
As an aside, see the following Whirlpool Service Manual for top load direct drive washers.
Depending on the problem (hoses or gasket) it's certainly less expensive than calling in a repair person.
Posted on May 04, 2010
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
May 15, 2012 | Magic Chef CTF1826AR Top Freezer...
Apr 20, 2011 | 1995 Cadillac DeVille
Mar 19, 2010 | Whirlpool DU912 Dishwasher
Mar 16, 2010 | Refrigerators
Jan 26, 2010 | LG Dishwashers
Feb 18, 2009 | 1999 GMC Yukon
Sep 07, 2008 | Bissell SpotBot Robotic Wet/Dry Vacuum
May 31, 2008 | Whirlpool GSC9455 Top Load Washer
68 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: