Question about HTC Touch P3450 Smartphone

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ActiveSync not working

Everytime i have to hard-reset my htc touch 3450, i have to re-install active sync. Create new partnership profile and use it. But this time it stopped working. i am not able to sync. pls help

Rgds
Sandeep Vats

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  • Sandeep Vats Mar 27, 2008

    Ok, i got it solved, un-installed the activesync from my laptop, removed the Microsoft ActiveSync folder from programs. Removed the profile from my htc phone. Re-installed the activesync and it started working fine. now.

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  • HTC Master
  • 13,433 Answers

Try difrent usb ports.

Posted on Mar 26, 2008

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1 Answer

I need htc touch viva driver


Drivers are included with the microsoft software you use to sync eg.
Windows Mobile Device Centre. WMDC.
Or
Microsoft active sync.

You can get 32 bit version of WMDC ...HERE... 64 bit ...HERE...
and Microsoft Active Sync 4.5 ...HERE...

Although Microsoft seem to be having issues with the connection of HTC's to their software and their help department doesn't appear to be much help.

If you already have the software installed. Try uninstalling and downloading fresh copies and re-install.
Also make sure you clear your partnerships in your phone as HTC only allow 2 sync partnerships.

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You have to tether your phone to a PC with Outlook and ActiveSync (XP) or Windows Mobile Device Center (Vista) installed.

Since mutiple ActiveSync partnerships are supported you can sync some things with Exchange and some with your PC.

If we are lucky Windows Mobile 7 and/or Exchange 2010 will make this possible.

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1 Answer

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There is small button that is usually in the battery compartment that you can press with a paper clip to soft reset the phone.

However, a soft reset will not fix your ActiveSync problem.

Here's what to do:

Open ActiveSync and go into the settings/options.
Delete any partnerships you see.

Now verify the following settings with your Exchange Administrator to make sure you have them right:
Server name: (a.k.a. your public server name)
Use SSL: Yes or No
User name:
Password:
Domain: (a.k.a. your private Windows Domain)

Now verify that your Exchange Admin has enabled ActiveSync for your account.

If the settings are correct and ActiveSync is enabled, you should now be able to set up working ActiveSync partnership.

Good luck!

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1 Answer

Removing/restoring partnership


acc to me, partnership once deleted due to hard reset on ur smartphone will not be created under the same name until u delete the same partnership from active sync on pc. To delete the partnership open active sync>file>delete partnership..then create new with the same name with ur smartphone.

 

hope this will help

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2 Answers

NO file transfers are working!


Try deleting the partnership in ActiveSync on the PC, and then create a new partnership. I saw this problem, when I connected the first time to a PC. I tried connecting to a second PC, and had no problem. When I went back to the first, it required that I create a new partnership, and no problem with the connection.

Sep 14, 2005 | Dell Axim X5 Pocket PC

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